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Antelope Valley Volkswagen - Service Center

Palmdale, CA

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42 Reviews

42 Reviews of Antelope Valley Volkswagen - Service Center

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May 16, 2023

Service advisor was very pleasant, quick to call back and say my car was done that afternoon. More

by JOHNKNAUSS@WNG.COM
Recommend Dealer
Yes
Employees Worked With
Tara
May 09, 2023

It was fine, quick and easy and the staff was friendly. Also updates on my service was done well by contacting me when needed and getting me a quote on something other than service that I needed. More

by R.MESNY@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Evelyn
May 09, 2023

Everyone has been great, above and beyond any expectations I had the support from Norma and everyone in the front as you came inside the dealership. More

by mammothje@yahoo.com
Recommend Dealer
Yes
Employees Worked With
5
May 04, 2023

Tara and Norma and the girl that sits next to Tara . . they were and are so helpful and always make me feel like family and make me laugh .. they are very professional as well as humble .. More

by menjivar.daya29@gmail.com
Recommend Dealer
Yes
Employees Worked With
5
April 01, 2022

Very unpleasant experience at this place. service advice (tara s ) nasty attitude. like never come back More

by edmundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tara siebenthal
May 14, 2021

Always honest about the amount of time it will tak. And also never try up sale unnecessary work which I greatly appreciate. Tara is the most amazing when it comes to fast friendly service. More

by lopezjune420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
May 07, 2021

My folks have been going to VW in Palmdale, ca for over 13 years. I have inherited the car & from my first phone call with Tara she has treated me like her favorite person in the whole world. Information & More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
May 10, 2021 -

Antelope Valley Volkswagen responded

Thank you, Rose, for taking the time to share your thoughts on working with Tara and the rest of our team. We're glad to hear we delivered such a great experience!

May 06, 2021

Everyone makes my experience a no stress visit. When I made my appointment Norma was helpful, when I came in Tara was very cheerful and Evelyn at checkout wa very courteous. More

by lvnewby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
May 07, 2021 -

Antelope Valley Volkswagen responded

It's great to hear that Norma, Tara and Evelyn were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Antelope Valley Volkswagen!

April 30, 2021

Amazing service. Tara is always helpful. I wouldn't go to any other VW dealer. They are always find a way to help their customers More

by CVILLANUEVA002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
May 01, 2021 -

Antelope Valley Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tara and the team, and we look forward to working with you again!

April 29, 2021

The service advisor was not very friendly. They charged me $149 just to diagnose a problem. At other dealerships, the diagnosis is usually free. They also did not wash my vehicle, and forgot to replace a More

by RYANGROSSWILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Female service advisor with dark hair
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