Antelope Valley Volkswagen - Service Center
Palmdale, CA

42 Reviews of Antelope Valley Volkswagen - Service Center
It was fine, quick and easy and the staff was friendly. Also updates on my service was done well by contacting me when needed and getting me a quote on something other than service that I needed. Also updates on my service was done well by contacting me when needed and getting me a quote on something other than service that I needed. More
Everyone has been great, above and beyond any expectations I had the support from Norma and everyone in the front as you came inside the dealership. expectations I had the support from Norma and everyone in the front as you came inside the dealership. More
Tara and Norma and the girl that sits next to Tara . . they were and are so helpful and always make me feel like family and make me laugh .. they are very professional as well as humble .. . they were and are so helpful and always make me feel like family and make me laugh .. they are very professional as well as humble .. More
Always honest about the amount of time it will tak. And also never try up sale unnecessary work which I greatly appreciate. Tara is the most amazing when it comes to fast friendly service. also never try up sale unnecessary work which I greatly appreciate. Tara is the most amazing when it comes to fast friendly service. More
My folks have been going to VW in Palmdale, ca for over 13 years. I have inherited the car & from my first phone call with Tara she has treated me like her favorite person in the whole world. Information & 13 years. I have inherited the car & from my first phone call with Tara she has treated me like her favorite person in the whole world. Information & kindness goes a long way. The mechanics do a great job. I know, no matter what the situation, I will be treated with respect & fairness. I tell everyone to go to VW in Palmdale, CA. I plan to continue with them as long as I am able to drive a car! More
Everyone makes my experience a no stress visit. When I made my appointment Norma was helpful, when I came in Tara was very cheerful and Evelyn at checkout wa very courteous. made my appointment Norma was helpful, when I came in Tara was very cheerful and Evelyn at checkout wa very courteous. More
The service advisor was not very friendly. They charged me $149 just to diagnose a problem. At other dealerships, the diagnosis is usually free. They also did not wash my vehicle, and forgot to replace a me $149 just to diagnose a problem. At other dealerships, the diagnosis is usually free. They also did not wash my vehicle, and forgot to replace a lightbulb that I requested. I thought the car wash was part of VW Brand Standards, or are we not doing that anymore??? I was not impressed with the service at all. Very disappointed since I have been coming here for some time. More