Antioch Chrysler Dodge Jeep Ram - Service Center

A-1 Service from Day-1 Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the rea Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the reason for my visit. Never rushed and they genuinely take the time to listen and understand my concerns as a valued customer and explain everything so no matter what I leave happy after every visit and still very happy with my vehicle purchase! More

Oil change Was fairly quick , checked to see if I needed anything else done and got me out as quickly as they could. What more can u ask for? Was fairly quick , checked to see if I needed anything else done and got me out as quickly as they could. What more can u ask for? More

Very satisfied Had service work on my car and adviser Chris Palo walked me though the whole process like a true professional. He explained the thing beforehand and g Had service work on my car and adviser Chris Palo walked me though the whole process like a true professional. He explained the thing beforehand and got me on the road More

Service Department I don't believe I have ever rated a service department as excellent but yours certainly is! Chris especially bends over backwards to meet and then ex I don't believe I have ever rated a service department as excellent but yours certainly is! Chris especially bends over backwards to meet and then exceed expectations. He explained everything so that I understood what was being done. Although I am not "auto savvy", he never talked down to me or made me feel inferior. More

Worst experience ever Never called me once to give me updates on my 2012 Dodge Caliber when it was in for service. My service rep was very rude. Kept telling me that I will Never called me once to give me updates on my 2012 Dodge Caliber when it was in for service. My service rep was very rude. Kept telling me that I will call you in an hour about an update on the vehicle and 2-3 hours went by. Happened more then just one time I had to call to get updates what happen to customer service? They kept guessing what was wrong with caliber never could give me a straight answer. so I told the to for get it I will take my car back. I talked to the service manager and explained what was going on and he agreed that what I was saying and I told him that you didn't do anything to find the issue. I did all that at home and I found the same things and it was guessing. and I am also a tech I brought it in because it was under the 5 year 100,000 mile powertrain warranty. I'm not gonna pay some one to just guess. so the service manager went half with me on the fee I paid $65 instead of $130 price. But besides the point, ever since I bought this car it has been an issue and every time I bring my car in to this dodge I always have a problem with them. I do not recommend this dealer to anyone worst experience I ever had to deal with. Now I'm with Ford and I am very happy with them very nice people from the start and got a great vehicle all I got to say is dodge get your act together. You just lost a customer! More

Great job The service writer Johnny was excellent the the work was done in a timely matter and they made it easy to make an appointment and they had the vehicle The service writer Johnny was excellent the the work was done in a timely matter and they made it easy to make an appointment and they had the vehicle done when they promised and I didn't have to bicker about the bill More

Major car repairs My car had alot of work to be done it took sometime but it was completed! Chris was great my wife and i were worried about transportation and they wer My car had alot of work to be done it took sometime but it was completed! Chris was great my wife and i were worried about transportation and they were able to provide a rental that made everything smooth from start to finish! Great dealership family orientated they truly care for customers your not just a dollar signs to them! More

Professional experience Had a problem with my Jeep, so I called Antioch Dodge. Explained what was wrong and they got me in right away, set me up with a nice car to use so tha Had a problem with my Jeep, so I called Antioch Dodge. Explained what was wrong and they got me in right away, set me up with a nice car to use so that I would not be inconvenienced and I was in and out in 10 minutes. After completing the diagnosis and fixing the problem. Chris called me the next day to say that I can pick up my Jeep and to come in at my own convenience. Very very professionally handled. I would always recommend Antioch Dodge. More

Very satisfied customer I had a great experience getting my 2008 jeep fixed here. They got me in the same day I called. The service guy Chris was very helpful. Excellent cust I had a great experience getting my 2008 jeep fixed here. They got me in the same day I called. The service guy Chris was very helpful. Excellent customer service !!!! More

Got a new Jeep Cherokee I found a new Jeep Cherokee on the dealer websight and bought it as listed we were very happy with all the people involved the salesman Kevin handled I found a new Jeep Cherokee on the dealer websight and bought it as listed we were very happy with all the people involved the salesman Kevin handled the deal he was very professional and courteous and expedited the paperwork. Great place to buy a jeep More