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Antioch Chrysler Dodge Jeep Ram - Service Center

4.7

22 Lifetime Service Reviews

105 Rte 173, Antioch, Illinois 60002

22 Reviews of Antioch Chrysler Dodge Jeep Ram - Service Center

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November 27, 2017

"Service Department was great TJ was Awesome"

- Drag racer fo life

Service Department was great. TJ is awsome. Came in for an oil change and have a couple of recalls done. Made sure i had a car to drive while mine was there. I normally do my own work but they were so super i will just bring it there

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Recommend Dealer
Yes
Employees Worked With
TJ
November 11, 2017

"Help with my tires"

- Diane2017

Stopped in because one of my tires was low, and I couldn't find an air pump at any gas stations. John was totally welcoming and helpful. I was in and out in no time.

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Recommend Dealer
Yes
Employees Worked With
Johnny Andrade
November 11, 2017

"Service "

- Road glide

The service department here at Antioch dodge is awesome, they are a professional and very easy to work with, so good to see John Andrade back in service, this guy knows his stuff !!! If you need service come in and see these guys 😁😁😁😁

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Recommend Dealer
Yes
Employees Worked With
Lee McCoy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 29, 2017

"Best repair shop I have seen"

- Lisa L

Very professional and thorough. TJ Burke took great care of us from start to finish. Would highly recommend and we will definitely return next time we need repairs.

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Recommend Dealer
Yes
Employees Worked With
TJ Burke
April 27, 2017

"A very pleasant place to do business"

- Lisa L

The people here were all so professional and polite. I was greeted by a gentleman named TJ Burke who assisted me through the entire process. He took care of my vehicle's maintenance perfectly, got me out on time and even let me know what services I should plan for on my next visit. Job well done.

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Recommend Dealer
Yes
Employees Worked With
TJ Burke
February 23, 2017

"A-1 Service from Day-1"

- Brenda1991

Everyone from Kevin (who sold me my car) to Johnny Andrade (assistant service manager) has always delivered outstanding service no matter what the reason for my visit. Never rushed and they genuinely take the time to listen and understand my concerns as a valued customer and explain everything so no matter what I leave happy after every visit and still very happy with my vehicle purchase!

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Recommend Dealer
Yes
Employees Worked With
Johnny Andrade
January 28, 2017

"Oil change"

- JR300

Was fairly quick , checked to see if I needed anything else done and got me out as quickly as they could. What more can u ask for?

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Yes
Employees Worked With
Chuck Settles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 24, 2017

"Very satisfied "

- Ram Dude

Had service work on my car and adviser Chris Palo walked me though the whole process like a true professional. He explained the thing beforehand and got me on the road

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Recommend Dealer
Yes
Employees Worked With
Chris Palo
January 20, 2017

"Worst experience ever "

- Ford1903

Never called me once to give me updates on my 2012 Dodge Caliber when it was in for service. My service rep was very rude. Kept telling me that I will call you in an hour about an update on the vehicle and 2-3 hours went by. Happened more then just one time I had to call to get updates what happen to customer service? They kept guessing what was wrong with caliber never could give me a straight answer. so I told the to for get it I will take my car back. I talked to the service manager and explained what was going on and he agreed that what I was saying and I told him that you didn't do anything to find the issue. I did all that at home and I found the same things and it was guessing. and I am also a tech I brought it in because it was under the 5 year 100,000 mile powertrain warranty. I'm not gonna pay some one to just guess. so the service manager went half with me on the fee I paid $65 instead of $130 price. But besides the point, ever since I bought this car it has been an issue and every time I bring my car in to this dodge I always have a problem with them. I do not recommend this dealer to anyone worst experience I ever had to deal with. Now I'm with Ford and I am very happy with them very nice people from the start and got a great vehicle all I got to say is dodge get your act together. You just lost a customer!

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Recommend Dealer
No
Employees Worked With
Chris
January 20, 2017

"Service Department"

- Lb

I don't believe I have ever rated a service department as excellent but yours certainly is! Chris especially bends over backwards to meet and then exceed expectations. He explained everything so that I understood what was being done. Although I am not "auto savvy", he never talked down to me or made me feel inferior.

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Recommend Dealer
Yes
Employees Worked With
Chris and Ryan
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