Antonino Acura - Service Center

unexpected serice I had to unexpectedly have my 2015 TLX serviced. The service rep did exactly what i asked for. He was precise, warm and professional as always I had to unexpectedly have my 2015 TLX serviced. The service rep did exactly what i asked for. He was precise, warm and professional as always More

Service my car After two times sevice at Antonio Acura , the problem not solve. Getting worse and worse. Hope for they hnow what them doing not just rob people mone After two times sevice at Antonio Acura , the problem not solve. Getting worse and worse. Hope for they hnow what them doing not just rob people money More

Not a very professional environment. Since this was my first time at this dealership, I expected to be "wowed" to come back. This wasn't the case and I will only be returning for recall i Since this was my first time at this dealership, I expected to be "wowed" to come back. This wasn't the case and I will only be returning for recall issues. More

efficient, friendly The folks here are always helpful, they work efficiently and seem to take great pride in their work. A pleasure to deal with. Service is always at th The folks here are always helpful, they work efficiently and seem to take great pride in their work. A pleasure to deal with. Service is always at the top of their game and strive to please the customer. More

Poor Customer Service Rude Customer service manager Mike Fedikovich. Bring my 2001 Acura MDX for dinostic and charge me $119. After all it wasn't the part that they told m Rude Customer service manager Mike Fedikovich. Bring my 2001 Acura MDX for dinostic and charge me $119. After all it wasn't the part that they told m . I return and they said I'm sorry and they told me it was another one and it end up it wasn't that ether. Now I have spend $150 extra and my problem wasn't resolved. Left the truck for 2 day and now it cost me $575 more. Hope is this last part the right one because if it's not we are going to have a long talk. Jordan Knowles is real nice guy. He is the assistance manager. More

Deceptive Business This dealership is a joke. The receptionist gives you false information. The service department rips you off. The manager is arrogant. This is a decep This dealership is a joke. The receptionist gives you false information. The service department rips you off. The manager is arrogant. This is a deceptive business and has very bad reputation. The minute you went inside the showroom and the service department, you will feel it. Never go there again. More

Very professional help and great service - I've never a problem afterwards having been there several times.Quality of work is good, people are friendly and prices are very competetive problem afterwards having been there several times.Quality of work is good, people are friendly and prices are very competetive More

This was the first time that I had gone to this dealership for service. Found the waiting area to be clean, plenty of room, comfortable seating, WIFI access which allowed me to work while I waited dealership for service. Found the waiting area to be clean, plenty of room, comfortable seating, WIFI access which allowed me to work while I waited. Staff was extremely pleasant, took the time to explain things to me as to what would be needed in the future. The visit took approximately the same time that the staff had originally promised that it would. They ran just about 10 minutes late and had let me know that ahead of time. Found this to be courteous so that I could make any adjustments in my schedule. Would highly recommend them as a friend did to me. More

I returned to Antonino after a poor experience a few years ago. The service manager has since been replaced, and my experience was more than wonderful. My car was being serviced for a recall. The cheer years ago. The service manager has since been replaced, and my experience was more than wonderful. My car was being serviced for a recall. The cheerful and very friendly manager signed my car in for service, and set me up with a loaner car for a few hours. Honestly I had put off my recall visit as I was not looking forward to dealing with the same people. But I was so pleasantly surprised by EVERYONE I dealt with. From the moment I arrived I was treated like an old friend, the wait time was what they had estimated, and they gave me a brand new car to use for my errands. I also had been having an issue with the gas cap, which they said they would look into. They did check the cap and said it looked fine, and I was pleased that they explained why I might get a service light, rather than just trying to sell me a replacement cap. When I mentioned how happy I was with the service to my hubby, he is now planning on making an appointment for some other maintenance that is needed. To top it off, they also offer complimentary car wash and vacumming which my hubby loves as it saves him time. I am happy to say that my appointment, which I had not been looking forward to, was a great experience. More

Another stellar performance from my friends at Antonino Acura. My TL has 220K on it now, and it seems like it is barely broken in. My only complaint would be that the new TL I got for a loaner has better Acura. My TL has 220K on it now, and it seems like it is barely broken in. My only complaint would be that the new TL I got for a loaner has better bells and whistles; my 2005 will probably live forever, so the only way I'll have a chance to upgrade is if it gets stolen or wrecked. Thanks again! More