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Antonino Acura - Service Center

Groton, CT

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80 Reviews

80 Reviews of Antonino Acura - Service Center

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April 06, 2012

i came in to get my mdx recalls taking care of and your device advisor jordan knowles was very helpful on getting everything set up....and had my car out before i was back from lunch...he was even nice eno More

by ozaek12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jordan knowles
March 28, 2012

The dealership presents a very neat appearance and the sales staff are courteous and knowledgable. They are willing and eager to please without being pushy. The service staff are very accommodating and More

by leo wright
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan , Skip in parts
March 15, 2012

I had the worse experience ever with the service department of this dealership. They have no respect for their customers’ time. On the first visit I was promised to wait for half an hour and I end More

by Customer9999
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
March 04, 2012

I took my car here to be serviced. I had a great experience. They were also able to give recommendations on future servicing that I need for my car. The price for my service was great!!!!!! More

by lnevith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
agent
February 23, 2012

My 2009 TL needed front and rear brakes after 86,000 miles. The job was done ahead of schedule and under cost. Mike's supervision of the job was superb, and the new car rental at no charge was an added More

by mrabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
February 18, 2012

The Antonino Acura Service Department has always made me feel like a valued customer. Material and labor costs are competitive and the quality of their workmanship is excellent. It's always a pleasure dea More

by WReed169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Michael Fedikovich
February 11, 2012

Superior, professional service rendered on time and below budget.I had a problem also with my telephone directory uploading. It was fixed within 2 minutes. More

by mrabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service
February 08, 2012

very accomodating including a lender clean car called very accomodating including a lender clean car called me at work to let me know the brake needed relining. they were able to do it that same day sav More

by daniel moalli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bruce
January 27, 2012

The GM made a very good decision. This was a situation that could have become nasty-there was confusion re warantee coverage. Lesson for all: a better explanation of what policy covers what, and what is More

by bfrench01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael,Peter,David
January 26, 2012

A very friendly service staff who completed the job in the time quoted. The waiting room is nicely done with a TV and Keurig coffee maker. More

by vernojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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