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Antwerpen Chrysler Jeep Dodge Ram

Baltimore, MD

4.5
2,449 Reviews

6440 Baltimore National Pike

Baltimore, MD

21228

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2,449 Reviews of Antwerpen Chrysler Jeep Dodge Ram

March 04, 2019

Calvin’s Review For three days I was skeptical that I would be able to come into a dealership and leave with anything but Nathan proved me wrong and I’m leaving in a More

by KingfishCal2184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor, Maurice Mitchell Jr
Mar 05, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to share your kind words about your experience at Antwerpen Chrysler Jeep! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

March 01, 2019

Friendly, helpful attitude a Ross the board Nathan was helpful and knowledgeable. Worked with me to get the lease deal to a place that hit my target. Attentive to our numerous questions and requ More

by CaaHockeyCoach
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Daniels, Nathan Taylor, Brenda Mathes
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

March 01, 2019

Jeep Wrangler test drive Im interested in the Jeep brand. But I wanted to test out the Wrangler to see if it’s the right fit for me. Nathan T. was great and very knowledgeable More

by Anon.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Taylor
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 28, 2019

Good Services Pretty great customer service would recomend to anyone looking to lease or finance time consuming but worth it not what i came in for but leaving feel More

by Micayzarikell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor
Mar 04, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 25, 2019

Outrageous Dealer Fees I was interested in purchasing a 2018 Jeep Wrangler that was listed online for approximately 34,500. I emailed the dealership and was placed in contac More

by Rjedkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Burton
Feb 25, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Rjedkin, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

Mar 01, 2019 -

Rjedkin responded

I would like to provide an update to my experiences with Antwerpen Jeep. After Mr. Maurice Mitchell responded to my prior review, I asked him for an item by item breakdown of the fees they were charging on the purchase of the Jeep Wrangler. He responded in an email outlining that the price of the vehicle was now $35819, and not the $34,819 that was listed on Cars.com, and was the price of the vehicle when I first began negotiations. He also stated that there was an additional 1095 dollars for freight, and $1281 dollars in incentives that I did not qualify for. I would also be responsible for the PA state sales tax and registration fees when i returned to PA. To make a long story short, i took the new price given to me by Mr. Mitchell and called Jones Junction, and they were willing to beat Antwerpen's price by over $1,100 on a slightly better Jeep JK Wrangler. Jones Junction was a far better dealership to work with, and was very honest and transparent during the entire process.

February 23, 2019

Bought A New Jeep Good experience, will come back. Really nice sales rep and an overall worthwhile way to spend the afternoon. I would recommend this dealership and Nat More

by Benseler2131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor, Marcus Heflin, Katherine Savin
Feb 25, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you, it helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 19, 2019

Great customer service! Nathan was extremely helpful in answering all of my questions and patient with me while I searched for the perfect vechile. The team here made sure I More

by Klew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica , Nathan Taylor, Maurice Mitchell Jr, Marcus Heflin
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 17, 2019

Dream Jeep Renegade Phenomenal experience with Robin! I originally went in to just look at what Jeep Renegades were in stock for a future purchase. When my family came in More

by TyleRenegade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice Mitchell Jr, Brenda Mathes, Robin Golightly
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 17, 2019

Jeep Transmission Scam Brought my Jeep Liberty into Antwerpen after experiencing transmission slippage while in drive. Told the service center I wanted to have the transmis More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Center
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

I understand that you had a frustrating experience and want to learn more regarding your recent visit. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

February 16, 2019

Nathan aka Boy Wonder Nathan was very pleasant to work with. He really expedited the process along which made the typical dreaded car buying process a lot tolerable. If you More

by Brian007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Taylor, Maurice Mitchell Jr, Brenda Mathes
Feb 19, 2019 -

Antwerpen Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Maurice Mitchell, mmitchell@antwerpenauto.com - General Manager

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