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Antwerpen Hyundai Catonsville - Service Center

Baltimore, MD

3.6
1,218 Reviews

1,218 Reviews of Antwerpen Hyundai Catonsville - Service Center

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December 10, 2020

Bare minimum. Need work on customer service and keeping you informed. I had to call several times to find out how repairs were going. No one ever answered when transferred to service department. Finally re More

by leets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
December 10, 2020

Wonderful experience on my last service. The dealer had been shut down the previous week due to COVID and was dealing with a backlog. The service department was still able to finish my car in 90 minutes. More

by msaprbrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the names.
December 10, 2020

The oil change took 1 1/2 hours to complete, why. The service center said fast oil changes. That has not been my experience thus far. More

by bee1475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deana Parks
December 07, 2020

Did not know that the sensor on the blind spot detection system on passenger side was broken. Think about if I should pay for it More

by cbulls1986
Recommend Dealer
Yes
Employees Worked With
Steven Carstens
December 07, 2020

I'm not pleased at all my vehicle isn't sanitized when I pick it up. This has to stop. This is the second time. More

by TLLEWIS72
Recommend Dealer
No
Employees Worked With
Michael Spero
December 07, 2020

Great service and done in a timely manner. Was hot inside while waiting for service to be completed. Overall, a very enjoyable and pleasant experience More

by md
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Good and quick service, conveniently located. Friendly staff. Competent service team. Very accommodating to your needs. Waiting room is comfortable and all staff are inviting. More

by ecomfrt1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name
December 04, 2020

2 hours for an oil change with appointment is ridiculous. I was very late for work. And now my car smells like cigarette smoke too. More

by CHRIS.MICHAELIS
Recommend Dealer
No
Employees Worked With
xxx
December 03, 2020

the service was really quick, thanks for working on my personal hyundai sonata 2019 vehicle. 5 5 5 5 5 5 5 5 5 5 More

by JOVANGIANNILEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamail Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mitchell Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darla Brown, Brenda Mathes, Katherine Savin, Anthony Witherspoon, Karon Smith, Michael Spero
November 29, 2020

Always pleasant and professional. My husband actually takes my car for service and he only has good things to say. Nice that our sales person, Cory, remembers who we are. More

by COOKIEMCREY
Recommend Dealer
Yes
Employees Worked With
Cory Daniel
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