Antwerpen Hyundai of Clarksville
Clarksville, MD
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1,161 Reviews of Antwerpen Hyundai of Clarksville
The service department took my car for a regular maintenance and recommended recall service. They did not communicate with me about the service time until five days later. My car was at the shop for maintenance and recommended recall service. They did not communicate with me about the service time until five days later. My car was at the shop for five days, I had to called the shop to get information about my vehicle. No one called me about my car. I had walked in the shop on the fifth day before the shop Manager handled the issue and apologized for the inconvenience. I did not expect that kind of service from Genesis of Clarksville. Hope they can fix this issue and make sure it doesn’t happen again. More
Pleasant’ comfortable and staff responsive. To my needs with the auto. Did not wait too long before my auto was serviced. Will continue going for service. To my needs with the auto. Did not wait too long before my auto was serviced. Will continue going for service. More
The service itself was good. But there was no communication from the dealership. My warranty fix was supposed to only take one day. Instead it took a week. Everyday I had to trac But there was no communication from the dealership. My warranty fix was supposed to only take one day. Instead it took a week. Everyday I had to track down someone at the dealership and was given a different story and told that someone would call. Then the following afternoon I would again have to call and track down someone who could give me an update on my vehicle. Everytime my vehicle has been there for service I’ve received the same treatment. I can understand that service can sometimes take longer than expected, but there’s no excuse for a lack of communication. This dealership really lacks customer service. More
Everything involving the car was great. Steve greater me nicely and kept me informed, via text, about my car. However, the cashier was terribly rude and didn’t give me the key. When I reali Steve greater me nicely and kept me informed, via text, about my car. However, the cashier was terribly rude and didn’t give me the key. When I realized it wasn’t in the car, and went back in, she had put it in the shelf and didn’t say a word to me. Thank goodness Steve’s excellent customer service made up for what she lacked. More
Awesome service. Everyone was friendly and very helpful with the purchase of my new car. Jasmine gave me excellent advice on what warranty to purchase and Tiara did a Everyone was friendly and very helpful with the purchase of my new car. Jasmine gave me excellent advice on what warranty to purchase and Tiara did a great job preparing the car since it had just arrived on the delivery truck. Jerry was a great salesman, he took his time to answer all my questions, The financing went smoothly, and he was a great help as well. I skipped the home delivery question because I was blessed to select the car right off the delivery truck. More
CJ was very respectful, helpful, and knowledgeable. This is probably the best car buying experience we've had. If you are looking for a new Hyundai, CJ is your man! This is probably the best car buying experience we've had. If you are looking for a new Hyundai, CJ is your man! More
Sam Toure treated us with respect and honesty. He was also very knowledgeable and friendly. I would recommend Sam to anyone looking for a new vehicle. He was also very knowledgeable and friendly. I would recommend Sam to anyone looking for a new vehicle. More