Antwerpen Hyundai of Clarksville

I waited for my vehicle during servicing . The wait time was appropriate for service rendered. Mr. McWilliams kept me informed and explained everything well during the process. Check out at t The wait time was appropriate for service rendered. Mr. McWilliams kept me informed and explained everything well during the process. Check out at the cashier was timely. More

My advisor Brandon Ernest was very helpful in explaining what my recall was about and how long it could possibly take. He went as far as confirming some questions that I had about my vehicle. Definitely sch what my recall was about and how long it could possibly take. He went as far as confirming some questions that I had about my vehicle. Definitely scheduling to work with him any time I need my vehicle tended to. Love the effort and the expertise. More

Had a good experience. The wait wasn’t long and the staff were pleasant and courteous. The wait wasn’t long and the staff were pleasant and courteous. More

Sales person was helpful and showed me the Ins and outs of driving a hybrid. of driving a hybrid. More

My car has been leaking oil from its drain pan, near the drain pan plug. I learned that this is a very common problem for oil drain pan with part number 21510-2G500. and NTSHA opened an investigation on the drain pan plug. I learned that this is a very common problem for oil drain pan with part number 21510-2G500. and NTSHA opened an investigation on this issues in fall 2022. I took my car to Antwerpen with the expectation that they would replace the defective oil pan under the warranty. However, to my surprise, the dealer attributed the issue to an impact on the oil pan, which had never occurred. When I reached out to Hyundai Motor America, the case manager was unresponsive and did not offer any assistance in resolving the matter. My car remained in the workshop for over three weeks, but unfortunately, no solution was found to the issue. With no other option left, I had to pay $650.72 to repair and retrieve my car. The dealership was going to to charge me $200 for diagnostic fees, unless I authorize the repair. I currently possess the faulty oil pan, which exhibits no signs of any dents or impact. Instead, it clearly displays the same hairline crack as the ones identified in the NHTSA investigation. More

The process was efficient. Staffs were kind and cooperated. The shop environment was Clearn and comfortable. Staffs were kind and cooperated. The shop environment was Clearn and comfortable. More

As always, Brandon was helpful, responsive and pleasant to work with. I always feel comfortable bringing my car here. to work with. I always feel comfortable bringing my car here. More

Facility is clean and people are very nice. In addition, good selection of cars to choose from. In addition, good selection of cars to choose from. More

I absolutely love Hyundai of Clarksville. I have two Hyundai’s and this is my go to dealership every time. I have two Hyundai’s and this is my go to dealership every time. More

No pushy. Very friendly service. Honest. Would allow us to leave dealership to look at other vehicles and think about the car we did end up buying. Very friendly service. Honest. Would allow us to leave dealership to look at other vehicles and think about the car we did end up buying. More