Antwerpen Hyundai of Clarksville

New purchase Happy with the vehicle purchase. Do not have any complaints at this time. Just took them a bit longer to talk to us but there was a lot of constructio Happy with the vehicle purchase. Do not have any complaints at this time. Just took them a bit longer to talk to us but there was a lot of construction going on. More

Car Buying Made Easy Great staff that made car buying very easy and simple. Very satisfied with our new car. All of our questions were answered and there was no pressure f Great staff that made car buying very easy and simple. Very satisfied with our new car. All of our questions were answered and there was no pressure from the sales staff as we looked at different Santa Fe's with varying amounts of options. More

experience at ANTWERPEN Hyundai Columbia From four dealerships that I contacted this one came on top compared to the others: promptness of the service, transparency of the pricing on the show From four dealerships that I contacted this one came on top compared to the others: promptness of the service, transparency of the pricing on the shown options and the price. I had a limited time to make a decision and the matching of the offered options to what I needed was one of the most important factors. One of the test driven cars turned out to be very close to what I needed. Combined with a good pricing and clearly explained options it was very helpful to make a decision. Overall experience in the obtaining information and the options offered was very good (only one other dealership came close). More

Great experience I had a great experience . My salesperson Al Russell was very helpful and knowledgeable. He was honest and patient .im very grateful to him for everyt I had a great experience . My salesperson Al Russell was very helpful and knowledgeable. He was honest and patient .im very grateful to him for everything he's done for me . Very happy with the car I got More

Hyundai Sonata Purchase at Antwerpen I thought my buying a Hyundai from this dealership was a good experience. Both the salesman, Michael McBride and the Finance person, Michael Thomas we I thought my buying a Hyundai from this dealership was a good experience. Both the salesman, Michael McBride and the Finance person, Michael Thomas were very competent, friendly and helpful during the sales transaction. Since I was replacing my 2013 Hyundai Sonata, I was already familiar with many of the basic features of the 2016 model, and Michael McBride was glad to answer any questions I had regarding the additional features in the new model. He asked several times if I had any more questions regarding the 2016 Sonata. More

Great experience! Al was very helpful and professional. I didn't feel pressured and felt understood. The person who helped me finish the deal (whose name scapes me at t Al was very helpful and professional. I didn't feel pressured and felt understood. The person who helped me finish the deal (whose name scapes me at the moment) was also a great help and very informative. An overall great experience. More

Buying our daughter's first car Very pleasant car buying experience for our daughter's first vehicle. We had a long list of features we wanted and the salesperson made sure to match Very pleasant car buying experience for our daughter's first vehicle. We had a long list of features we wanted and the salesperson made sure to match us with a vehicle that fit the bill. He communicated with us as they needed to locate the precise car we wanted. He followed up to make sure we were completely satisfied with the car. Thanks for a great experience. More

Awesome Whip The best experience at a dealership I've ever had. Top notch service and I love my new car. I'll definitely be back for servicing. Definitely. The best experience at a dealership I've ever had. Top notch service and I love my new car. I'll definitely be back for servicing. Definitely. More

Needs Improvement I posted this in the previous page, but it's worth repeating: The purchase process itself went smoothly, I have no complaints there. However, before I posted this in the previous page, but it's worth repeating: The purchase process itself went smoothly, I have no complaints there. However, before I drove the car off the lot I decided to check under the hood. It turned that all the fiberglass paneling (panel under the hood, back panel, battery panel) had been destroyed. The panels had apparently been destroyed by an animal like a squirrel or other rodent. I changed my mind about the purchased, but the seller informed me they could easily/quickly correct the problems. That didn't turn out to be the case. It took more than a month to get all the parts in and two days to complete the work even though I was informed it would take about two hours to complete the work. I called numerous times to obtain a status of my vehicle, but no one seemed to have an answer. Nobody bother to call to let me know that the job would take much longer than expected. The following day, after numerous attempts, I was finally able to speak with a service representative at around 3:00 P.M. I was informed the vehicle was ready. When I arrived on site, the vehicle was not ready. It turned out that there was a problem with the brakes and the brakes needed to be bled. I had to wait some more. Obviously, I am not pleased with the overall experience. I requested to speak with the manager several times, but he was never available. I left a message and asked that he called me, but he never did. I know that it is Hyundai policy to perform an inspection of the battery, tires, oil, etc., before delivering a vehicle to a customer. This obviously did not take place. I am a loyal Hyundai fan. I've purchased 3 vehicles from Hyundai in the last two years and 4 in the last five. I deserve to be treated better than this! More

One outstanding employee Salesman Justin King was outstanding, knowledgeable and professional. Our experience with the dealership was not as good. On our first visit, there w Salesman Justin King was outstanding, knowledgeable and professional. Our experience with the dealership was not as good. On our first visit, there were no license plates available so we could not take a test drive. On our second visit we were able to test-drive one vehicle without delay, but the tags on that car were needed elsewhere on our return, so we had to wait for plates to test-drive a second vehicle. Once we decided to purchase a car, the wait to see the employee who prepares the purchase documents was over an hour, far too long even on a busy day, especially since ours was an all-cash transaction. I cannot emphasize enough that, had Mr. King not been so helpful, we would have left and purchased elsewhere. When we finally got to see the appropriate employee, he apologized for the delay and had us sign only a purchase agreement, suggesting that we come back the following day to complete the rest of the paperwork. This employee, too, was knowledgeable and professional, and like Mr. King, clearly was doing all that he could to make things go smoothly. From our perspective, the problems all stemmed from the dealership itself, and not from these two employees. In summary, we purchased a car from this dealership only because of Mr. King. We will not be repeat customers, and will not recommend this dealership to our friends. More