Antwerpen Hyundai of Clarksville

Needs Improvement I posted this in the previous page, but it's worth repeating: The purchase process itself went smoothly, I have no complaints there. However, before I posted this in the previous page, but it's worth repeating: The purchase process itself went smoothly, I have no complaints there. However, before I drove the car off the lot I decided to check under the hood. It turned that all the fiberglass paneling (panel under the hood, back panel, battery panel) had been destroyed. The panels had apparently been destroyed by an animal like a squirrel or other rodent. I changed my mind about the purchased, but the seller informed me they could easily/quickly correct the problems. That didn't turn out to be the case. It took more than a month to get all the parts in and two days to complete the work even though I was informed it would take about two hours to complete the work. I called numerous times to obtain a status of my vehicle, but no one seemed to have an answer. Nobody bother to call to let me know that the job would take much longer than expected. The following day, after numerous attempts, I was finally able to speak with a service representative at around 3:00 P.M. I was informed the vehicle was ready. When I arrived on site, the vehicle was not ready. It turned out that there was a problem with the brakes and the brakes needed to be bled. I had to wait some more. Obviously, I am not pleased with the overall experience. I requested to speak with the manager several times, but he was never available. I left a message and asked that he called me, but he never did. I know that it is Hyundai policy to perform an inspection of the battery, tires, oil, etc., before delivering a vehicle to a customer. This obviously did not take place. I am a loyal Hyundai fan. I've purchased 3 vehicles from Hyundai in the last two years and 4 in the last five. I deserve to be treated better than this! More

Post purchase troubles Dealer forgot to do the pre delivery inspection. I brought the car in for it and they did it wrong so I had to bring the car back a second time. Got a Dealer forgot to do the pre delivery inspection. I brought the car in for it and they did it wrong so I had to bring the car back a second time. Got a free oil change to make it right. That helped. The car salesman was impossible to get a hold of afterwards but when I talked to the manager, he handled it. More

Painless Car Purchasing The experence was very pleasant and painless. Time was taken to show me all that I needed to know about the vehicle and its financing. The experence was very pleasant and painless. Time was taken to show me all that I needed to know about the vehicle and its financing. More

New car for next stage in life I came looking for a SUV because my family is expecting a baby. Jessica was very helpful with the process and I highly recommend her. I came looking for a SUV because my family is expecting a baby. Jessica was very helpful with the process and I highly recommend her. More

Review Salesman, Marcus, was great. Detailing on car left windows in HORRENDOUS condition. Had to stop on the way home, get a t-shirt out of my bag to wipe Salesman, Marcus, was great. Detailing on car left windows in HORRENDOUS condition. Had to stop on the way home, get a t-shirt out of my bag to wipe them down. More

Great Experience from Start to Finish Everyone I encountered was friendly, professional and welcoming and I never once felt pressured. Jessica was especially wonderful to work with and I v Everyone I encountered was friendly, professional and welcoming and I never once felt pressured. Jessica was especially wonderful to work with and I very much felt at ease during the entirety of my time with her. I also want to give a special shout out to Tom in Finance who was SO PATIENT with me while I went back on forth before finally making a decision. Buying a new car was not in my plans and Jessica and Tom made what was already a stressful situation for me into a wonderful, stress free purchase. I would definitely recommend them to anyone I know who needs a new car. Thank you so much!! More

Very satisfied customer I purchased a 2015 Hyundai Sonata last week from Justin. He was awesome. I went in with a very tight budget and he an his manager, Don (??) worked t I purchased a 2015 Hyundai Sonata last week from Justin. He was awesome. I went in with a very tight budget and he an his manager, Don (??) worked their magic to get me out the door with the best car possible. I will definitely return to Justin and recommend him to anyone looking. More

This dealership is like family The dealership is a wonderful friendly place they make you feel very comfortable and I only come there for oil changes everything I would recommend an The dealership is a wonderful friendly place they make you feel very comfortable and I only come there for oil changes everything I would recommend anyone to come to this dealership More

Sales Consultant Extraordinaire Justin King was my sales consultant and he was awesome. He is extremely knowledgeable when it comes to what Hyundai has to offer, and he is very prof Justin King was my sales consultant and he was awesome. He is extremely knowledgeable when it comes to what Hyundai has to offer, and he is very professional. I never felt like I was getting the run-around, and Justin went out of his way to get me exactly what I wanted in my Santa Fe. More

GREAT SERVICE My sales person gave me Great Service. He new what he was talking about and new his job. Helped me with a lot of new things. My sales person gave me Great Service. He new what he was talking about and new his job. Helped me with a lot of new things. More