Antwerpen Hyundai of Clarksville - Service Center

Hyundai dealer service was excellent. In particular, Mr. So Yon was kind and attentive. He is the best service man. I praise him to people In particular, Mr. So Yon was kind and attentive. He is the best service man. I praise him to people More

Antwerpen Hyundai of Clarksville is a great service center. Their online appointment scheduler was easy and their service was done right on time. They even had someone checking on me to see if everyt center. Their online appointment scheduler was easy and their service was done right on time. They even had someone checking on me to see if everything was okay which was great. i would recommend them to anyone. More

Missed seeing a significant safety issue with a screw in tire. Just simply added air without looking at why the air was low. I was traveling and feel that this compromised my safety. tire. Just simply added air without looking at why the air was low. I was traveling and feel that this compromised my safety. More

I made an appointment to get my car serviced and they completed the service in a timely manner. Gave great service. completed the service in a timely manner. Gave great service. More

My service writer was oblivious to my presence (too busy on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K serv on his cell phone). My vehicle was scheduled for 7:30 AM and was the first in line. I was supposed to get the complimentary oil change and a 30K service interval (which I paid for) . 5 HOURS later ( while waiting at the dealer) I was then charged for the oil change and given my keys. Your technicians have been thorough and professional, that only works if you can get past the intake personnel. More

Upon arrival for service, the representative was busy on his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. his cell phone and completely ignored my presence. I had to ask him to stop using his cell phone and direct me on the process for receiving service. After getting checked in, I was told that there were several vehicles ahead of me, even though I had a scheduled appointment time. The service rep seemed to be confused as to why that would be a problem for me and explained that even with an appointment, I should expect to wait at least 90 minutes. One good note, Jasmine was very helpful in making my wait more comfortable. More

Steve and Joseph were amazing! They took the time to thoroughly explain the process and my car was complete on time! They took the time to thoroughly explain the process and my car was complete on time! More

I was informed that my car was ready, but I had to find my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication my car on the parking lot. The car repairs are ok, the service quality needs improvement in the areas of customer communication More

I enjoyed working with Jasmine. She took the time to explain everything (so I could understand) that the technicians told her my car needed. She took the time to explain everything (so I could understand) that the technicians told her my car needed. More

Great customer service. The only hangup was that I called before the service department was close leaving a message on one of the associates phone stating that I would be th The only hangup was that I called before the service department was close leaving a message on one of the associates phone stating that I would be there by 6pm. Unfortunately I came to the service department and informed that the office was closed and because I did not prepay my bill I would have to come in the following day to pick up my car. But on a good note I love the espresso machine. More