Antwerpen Hyundai of Clarksville - Service Center

Terrible, unprofessional attitude from the service department when asked about what was covered free for the first three years. Parts department wanted to charge me $12.95 for remote key battery and department when asked about what was covered free for the first three years. Parts department wanted to charge me $12.95 for remote key battery and sarcastically suggested installation is free. If Hyundai really charges for key battery replacement, that is really bad marketing and bad customer service. More

had a recall and was told my car needed numerous repairs. . But... i had them all done just several months ago. Did they look under the hood or just assume by the mileage? . But... i had them all done just several months ago. Did they look under the hood or just assume by the mileage? More

Much better than Catonsville. I’m thinking about changing to Clarksville for all my service now I got a much sooner appointment at Clarksville then Catonsville was offering me the I’m thinking about changing to Clarksville for all my service now I got a much sooner appointment at Clarksville then Catonsville was offering me they wanted to give me appointment two months away for an oil change and I was already 500 miles past the oil change, so kudos to Clarksville and Turpin More

Attentive , reliable . Respectful and kind. Great customer service , friendly, honest and kind. Short wait times. Respectful and kind. Great customer service , friendly, honest and kind. Short wait times. More

Joseph was knowledgeable, very helpful and told me everything they were doing to my car and why these were recommended/necessary. everything they were doing to my car and why these were recommended/necessary. More

Joseph was very professional and made my trip a good one. Thank you for the fast and outstanding service! Thank you for the fast and outstanding service! More

I was there for a factory recall. I had requested oil change as well and confirmed that I will be waiting. I asked for a status update after a couple of hours and was told that it wil I had requested oil change as well and confirmed that I will be waiting. I asked for a status update after a couple of hours and was told that it will be another 15-20 minutes. The service team was not aware that I was waiting. I went again after 30 minutes to be told that it is coming soon. ANd I finally got my car back after 3 hours. And the oil change was not done. They asked me to pull the car back inside. It was too late for me. Also, I was told that I will get the inspection report which I never received. Not a good experience overall. More

Had to get towed in. They checked it out and charged for what they said was the problem and even “test drove” it to check for the signs we noticed before it broke down. S They checked it out and charged for what they said was the problem and even “test drove” it to check for the signs we noticed before it broke down. Said it was good. We immediately experienced the same things as we drove it off the lot and took it somewhere else. Have NEVER had a good experience with this location. This is our 4th attempt since moving to the area. Always had good experiences at dealerships before this one. Legit worst. More

Efficient service Joseph was pleasant and cared about my car problem being done to my satisfaction. Excellent customer service Joseph took great care to insure that I was continually informed on progress car problem being done to my satisfaction. Excellent customer service Joseph took great care to insure that I was continually informed on progress of car service More

It was my first time visiting this location for scheduled maintenance. I appreciated the nice greeting from staff and the welcoming environment, and fast service. But when it came to check out, I wasn’t impr maintenance. I appreciated the nice greeting from staff and the welcoming environment, and fast service. But when it came to check out, I wasn’t impressed. I worked with Jasmine. She called my name when I was in lounge and went back to her desk. She instructed me to go to cashier but I walked in the wrong part. I got confused since it was my first time. I expect someone to briefly go over all that was done and if there are any recommendations or service. Not be dismissed to just go to cashier. I had questions the cashier wasn’t able to answer. And being a first timer, there should be more emphasis on making sure I’m comfortable with everything. More