Antwerpen Hyundai of Clarksville - Service Center

Joseph was absolutely amazing. Took longer than expected but he kept me informed every step of the way. Service was awesome! Took longer than expected but he kept me informed every step of the way. Service was awesome! More

I have to qualify the four stars; these folks generally get the job done correctly, but the department was overbooked, and an under-two-hour (as stated) job took a little over three. They also missed rese get the job done correctly, but the department was overbooked, and an under-two-hour (as stated) job took a little over three. They also missed resetting the 'service in XXX miles' indicator, which now shows that I'm 70 miles overdue. EDIT: Went online to learn to reset it myself, though they still shouldn't have missed that. Interestingly, they want me back in 4,000 miles rather than 7,500. No explanation as to why. The car runs magnificently. Credit to the service rep and mechanics. Caveat emptor. This is a dealership service department. You're rolling the dice first time, every time. Overall, service is most often excellent, but there has been substandard service at times, too. This most recent trip was closer to excellent than not. More

They tried to charge me $180 for an oil and gas additive, that I apparently didn’t need, at my 22,500 mile check. They overcharged my daughter at her visit too. An estimate wasn’t provided before the work that I apparently didn’t need, at my 22,500 mile check. They overcharged my daughter at her visit too. An estimate wasn’t provided before the work was done. These incidents make me feel distrustful and uncomfortable. More

Jasmine is an excellent advisor. She has always greeted me like I was important. After my vehicle has been serviced she explains the details of what was done. Also, let me know if th She has always greeted me like I was important. After my vehicle has been serviced she explains the details of what was done. Also, let me know if there is anything that may need to be done in the future. Does not make me feel like a number and then go on to the next customer. That alone makes me feel appreciated. More

Everyone was friendly and Joe did a great job of communicating. The job was done quickly and they left the car clean. communicating. The job was done quickly and they left the car clean. More

Joseph was very friendly and professional: not pushy, consistently checking up with status updates. Great experience all around. consistently checking up with status updates. Great experience all around. More

It was great! The did a really good job. I will definitely bring my vehicle back for servicing. The did a really good job. I will definitely bring my vehicle back for servicing. More

Everyone was extremely friendly. I would definitely recommend this Service Center to everyone. They go above and beyond. I would definitely recommend this Service Center to everyone. They go above and beyond. More

Excellent service department! ! I highly recommend Antwerpen Hyundai of Clarksville for their dependability and responsiveness! ! I highly recommend Antwerpen Hyundai of Clarksville for their dependability and responsiveness! More

Not able to reach anyone by phone (you can hear someone picking up and throwing you back on hold without saying anything) and no available appts for several months out when you attempt to schedule online. picking up and throwing you back on hold without saying anything) and no available appts for several months out when you attempt to schedule online. Hyundai corporate should probably look into this dealership because they don't seem to have any service qualities in mind. More