Antwerpen Security Nissan
Baltimore, MD
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681 Reviews of Antwerpen Security Nissan
I have been purchasing vehicles from Antwerpen Nissan (woodlawn) for over 10 years! I have never been let down with purchasing the particular vehicle I went there for! Overall great customer service expe (woodlawn) for over 10 years! I have never been let down with purchasing the particular vehicle I went there for! Overall great customer service experience & most of all, always a pleasure working with you guys & you all working hard for me😉 Thanks More
I definitely would not recommend this place. It's full of false advertisement and rude workers. The facility does not do shuttles, as mentioned on their website. If you come get a repair, they d It's full of false advertisement and rude workers. The facility does not do shuttles, as mentioned on their website. If you come get a repair, they do a diagnostic of $170, but then they tax on around $25 for "shop fees." When you try to get a manager to discuss their false advertisement tactics, your complaints fall onto deaf ears. If they are willing to do this to Nissan owners, imagine what they would do to screw over new Nissan owners. Currently, I have waited 2 days for a sensor to be fixed. A mere sensor. When you call them, they say, “calling us won’t make it change it quicker.” Yet, they quoted me yesterday when I decided to do my services here. After revisiting to check on my vehicle, service became even more horrific. After I wrote a negative google review, Mr. Scott Steinberg, came to me at the dealership, giving his unprofessional, unsolicited opinion about my review. He ended his comments with, "well you ruined it. you made a decision, and you will live with it." After working with this dealership, I learned that even the service manager (bald white larger man who has a slight temper) refuses to follow NHTSA bulletins. Instead, he would make recommendations that will only increase your bill. Instead of following the recommendations (which involved a seized EGT sensor), he recommended replacing the entire manifold (which would cost additional $1700). When I suggested the NHTSA bulletin, he states, "that's it." He grabbed my paperwork and went towards the payment desk, "you can take your stuff to another dealership. we will not be servicing you here," as he required me to pay the diagnostic fees. This place is ridiculous. I have reported this place to Nissan corporate. I recommend people go elsewhere, as this place is utter trash. More



