Antwerpen Volkswagen

I thought they were good but I stopped in to get my vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I was also told to stop in today for my 2nd key but there was one. More

Purchased a 2024 VW jetta with 9, 068 miles. Didn't even make it home. Transmission cooler failed. :( Didn't even make it home. Transmission cooler failed. :( More

Not the best experience as a back man. Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated that the car had been professionally cleaned which was a lie the previous owner had a dog and they did not have the dog hair completely removed. The interior cabin filter was not changed and now the car has a dog odor , no sterilization was completed to remove old odors. They stated that the brakes where with intolerance which they are due for a change with in the next 1000 miles or less. The reason for thbrake concern is because they stood firm on the price which was top dollar for the year make and model.. somy experience was not great at all!!!!!! More

Great people and process. The entire experience was quick and painless. Would definitely buy from them again. The entire experience was quick and painless. Would definitely buy from them again. More

Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car. More

Everyone was really nice and the buying process was painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient. painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient. More

Trevor and his team were 100% accurate, transcending the true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend. true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend. More

I recently purchased a 2025 Jetta Sport from Antwerpen Volkswagen, and I couldn’t be happier with the experience. From the moment I walked in, Mr. Mark, my salesman, made me feel like family. He genuinely Volkswagen, and I couldn’t be happier with the experience. From the moment I walked in, Mr. Mark, my salesman, made me feel like family. He genuinely looked out for me and made sure I didn’t get taken advantage of—a big deal when buying a car. I originally came in looking at a different vehicle, but thanks to Mr. Mark’s help and guidance, I ended up leaving with a brand-new Jetta Sport for the same price. Truly amazing! As everyone knows, buying a car can take some time, but Mark made the process enjoyable and engaging. He kept the energy up, explained everything clearly, and even had us laughing along the way. His professionalism, patience, and honesty stood out throughout the entire process. Once we moved into the finance department, we worked with Mr. Kevin, who was just as great. He was very straightforward and made sure both my dad and I fully understood every part of the deal. His transparency and clarity were much appreciated. Overall, the entire team at Antwerpen Volkswagen treated us with respect and care. I’m beyond satisfied with my new car and grateful for the smooth experience. I may not be buying another car anytime soon (since I’ve got a brand new one now!), but when I do, I hope I get to work with people like Mr. Mark and Mr. Kevin again. Thank you, Antwerpen VW, for everything! More

A Good Experience and Very Professional, it was a pleasure to work with Antwerpen Volkswagen to find the right vehicle for me. pleasure to work with Antwerpen Volkswagen to find the right vehicle for me. More

The staff was really wonderful. When our VW Taos SE broke down beyond repair. Mr Billy sold us a new used car and we love it When our VW Taos SE broke down beyond repair. Mr Billy sold us a new used car and we love it More