Antwerpen Volkswagen

Extremely friendly very patient with the customer willing to work with you and will try to get what you want. But always communicate with what is happening willing to work with you and will try to get what you want. But always communicate with what is happening More

Sales associate was very helpful and was able to answer all the questions I had. The experience was very educational for my daughter. all the questions I had. The experience was very educational for my daughter. More

Everyone at the dealership was very courteous and kind polite. I would recommend them to anyone of my friends or family. polite. I would recommend them to anyone of my friends or family. More

I will never buy another car Fromm this dealership. I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was I went in with my daughter to buy a car. My husband is in a VA nursing home with Dementia, so this was a first experience for me by myself, as I was doing the contract for my 2025 Atlas I was told I would get $4000 off of the MSRP, well that is not what happened. I only received $2000 off. When I asked about, the salesman, Sam said I got a good deal with my 2019 Murano trade in with 57,000 miles. We both feel we were not given a good deal. I really hesitated writing this because Imdo not like to complain about someone. My son-in-law that was not able to go with us was not happy with the deal. Lajauna Smouse More

Worst car experience of our life. Will not purchase another car from there. Will service car at different dealership. Will not purchase another car from there. Will service car at different dealership. More

Buying experience was fine however a week later I noticed rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down for a good deal. It took me a month and four calls to talk to someone to offer a solution. They offered to resolve the issue but only if I brought the car back to them knowing it's a 4 hour round trip for me plus the wait time. I don't think that this dealership working with my local dealership to fix this issue or covering the cost of a local detailer is unreasonable. I spoke to my local dealership and they said they look for iron dust when cars come in and won't accept them from shipping with that issue. Also, on another note, I left my garage door opener in my old car, I offered to pay postage to get it back, they said they were sending, followed up each of the four times I called, yet never received it. In my opinion, they only care about the sale, not the customer. More

Our Sales Associate, Kameeri was excellent. She was knowledgeable, professional and genuinely wonderful to deal and interact with. As a buyer w/poor to fair credit (& limited funds), Kameeri She was knowledgeable, professional and genuinely wonderful to deal and interact with. As a buyer w/poor to fair credit (& limited funds), Kameeri worked with me and the Antwerpen financial team to get me a great vehicle. Kameeri worked diligently, patiently and non-judgmentally to get the job/deal done and get me 'back on the road.' I sincerely cannot thank or sign her praises enough. Lastly, she is a great and fun person/communicator. It was nice to discuss or share to great Anne Arundel area events and happenings. (Maryland Hall for the Arts. AA County Fairground Events, etc.). Thanks again Kameeri!! More

This is by far the WORST car dealership I’ve worked with in over 20 years of buying. Employees don’t communicate with each other or with the customer, and every encounter is at least 30 minutes of being pas in over 20 years of buying. Employees don’t communicate with each other or with the customer, and every encounter is at least 30 minutes of being passed around and having to call back before even beginning to address the issues. Their service department is atrocious. My BRAND NEW 2025 Atlas was in my possession for less than a week and has spent nearly 3 weeks in the service center for manufacturing problems. No updates are given-always have to call and pry information from various employees. AVOID Antwerpen VW!!!! More

Sam was helpful as always. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. He helped me get my new jetta sport. I will always recommend Sam, I've been coming to him for 10 years. More

Buying experience was super easy. Dylan made the experience smooth and he was super pleasant. 👌 Dylan made the experience smooth and he was super pleasant. 👌 More