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Antwerpen Volkswagen

Pasadena, MD

4.6
643 Reviews
Antwerpen Volkswagen is a large volume dealership based conveniently close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 643 reviews

June 14, 2024

They are very unorganized! I was told the work would take about 1.5 hours and asked if I wanted my car washed. Sounds great! The shuttle was busy so we (myself and kids) walked More

by JAMESON604
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Scheduled for a factory recall. Set an appointment. Then you know how that works time and time again. Keep the call all day to suggest every other repair for what it is not even th More

by chris@securityandpolice.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cashier lady was very nice
June 14, 2024

Sam was an amazing salesman who absolutely knows the product inside and out. He worked hard to get me in to the car I wanted at a great price! I would come back to Sam again in a heartbeat! More

by mikeske77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Onrubia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

My experience was quick and hassle free. We were able to align on the deals ahead of time, which made things easy at the dealership. More

by lawieland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Sam was an amazing salesperson to work with and extremely helpful /knowledgeable in answering any questions I had about the vehicle I bought. More

by Dward11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Dropped off vehicle for service and recall, service advisor kept me informed and was offered ride to and from service appointment. Free car wash was nice. Received follow up phone call day after ensu More

by THERUCK2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Pittman
June 13, 2024

Outstanding service everytime I return to your dealership. Your staff treats my car like it was their mother’s car. Everytime!! More

by JOEJOHNSON43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Like most dealerships now, instead of making money on sales, they MAY be generating revenue from repairs that don’t need to be done. More

by KEVWIN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

When i called to get a ride back to the dealership i was told someone would pick me up but after waiting hour and half mo one showed up. Had to call a friend for a ride. When i arrived at the dealership the More

by CJWITHERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Very courteous and professional employees. Very pleased with service and detailed explanations regarding the issues associated with my car. More

by craigndenise1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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