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Antwerpen Volkswagen

Pasadena, MD

4.4
1,011 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 1,011 reviews

May 27, 2026

Very friendly inviting environment. Sam was very Helpful and thoughtful through the buying process. Outstanding More

by Phibeta4
Recommend Dealer
Yes
Employees Worked With
Sam
May 28, 2026 -

Antwerpen Volkswagen responded

Thank you for your wonderful review! We’re thrilled to hear that you found Antwerpen Volkswagen to have a friendly and inviting atmosphere. It’s great to know that Sam was helpful and thoughtful during your buying process. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, The Team at Antwerpen Volkswagen

May 24, 2026

The car salesperson was very inexperienced and didn't know anything about the cars being sold. Didn't get a proper test drive because the car was out of gas More

by replicant140
Recommend Dealer
No
May 25, 2026 -

Antwerpen Volkswagen responded

Thank you for sharing your experience with us. We understand your concerns regarding the salesperson's knowledge and the test drive situation. At Antwerpen Volkswagen, we strive to ensure our team is well-equipped to assist our customers effectively. We appreciate your feedback and encourage you to reach out to us directly to discuss this further. Your satisfaction is important to us, and we are committed to improving our services. Sincerely, The Team at Antwerpen Volkswagen

May 21, 2026

Marcus, listened to my needs. Worked with me to get a great deal! A+ service. More

by SOXFAN1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Antwerpen Volkswagen responded

It’s great to know our team listened to your needs and secured a fantastic deal on your used Volkswagen Jetta. Thank you for the A+ review. We look forward to the opportunity to help you again.

May 19, 2026

Sam was awesome. He is such a pleasure to work with. Goo Sam we will be back in the future More

by Spaylor12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Antwerpen Volkswagen responded

We’re delighted Sam made your used Volkswagen Tiguan purchase such a pleasure. Enjoy your Tiguan and we look forward to assisting you again in the future.

May 12, 2026

SALEMAN, must pay attention to MISSIMG parts, on used cars. I paid $37 for 5 missing Lug caps. More

by sgthorsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barde
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2026 -

Antwerpen Volkswagen responded

Thank you for your feedback. We appreciate your insights regarding the missing lug caps on your used car purchase. It’s important to us that our customers feel confident in their purchases. We encourage you to reach out to Antwerpen Volkswagen directly to discuss your experience further. Your feedback helps us maintain our standards and improve our services. Thank you for choosing us. Sincerely, The Team at Antwerpen Volkswagen

May 09, 2026

Trash, it\nWas a mess how they treat people after they get their money i will never deal with them again in life More

by HONEYWALLACE15
Recommend Dealer
No
Employees Worked With
Linda Peters
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Graham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emelie Knight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wallace
May 10, 2026 -

Antwerpen Volkswagen responded

Thank you for your feedback, Honey. We understand your concerns regarding your experience with Antwerpen Volkswagen and appreciate you sharing your thoughts. We strive to provide the best customer service and would like the opportunity to discuss your concerns further. Please reach out to us directly. We hope to restore your confidence in us. The Team at Antwerpen Volkswagen

May 09, 2026

The dealership was very clean, the staff was inviting, and the purchasing process was very simple. More

by coolassj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2026 -

Antwerpen Volkswagen responded

We’re delighted to hear our facility felt clean and welcoming when you chose your new Volkswagen Jetta. It’s great the purchasing steps were straightforward for you. Enjoy every moment on the road in your Jetta!

April 29, 2026

This was one of the best dealer transactions I’ve ever experienced! Chris was super nice and knowledgeable. He kept my needs in focus. Making sure all my wants and needs were met. Definitely recommend any More

by Pinkmommy77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
Apr 29, 2026 -

Antwerpen Volkswagen responded

Thank you for your wonderful review! We’re thrilled to hear that you had one of the best dealer transactions at Antwerpen Volkswagen. It’s great to know that Chris provided you with the knowledgeable and attentive service you deserve. We truly appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Team at Antwerpen Volkswagen

April 27, 2026

They're extremely friendly. They're knowledgeable. They're approachable and very helpful. They didn't try and tell me something I didn't want. If I said there was something I wa More

by dane.emery5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Antwerpen Volkswagen responded

We’re grateful you found our team friendly, knowledgeable and respectful of your preferences during your new Volkswagen purchase. It’s rewarding to deliver a positive experience after your past purchases. Thank you for recommending us.

April 26, 2026

This was my first VW and Sam made this process so easy and smooth. He was very professional and extremely patient and kind. Everyone was so welcoming as well. Thank you so much and I love my new car. More

by jbollinger0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Antwerpen Volkswagen responded

Thank you for your wonderful review! We’re thrilled to hear that your first experience with Volkswagen was made easy and smooth by Sam's professionalism and kindness. It's great to know you felt welcomed by us at Antwerpen Volkswagen. Enjoy your new car, and we look forward to seeing you again! Sincerely, The Team at Antwerpen Volkswagen

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