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Antwerpen Volkswagen

Pasadena, MD

4.4
1,019 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 1,019 reviews

September 21, 2025

Sales team made the car buying experience hassel free. In and out in a timely manner. More

by MTURNER19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Antwerpen Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Antwerpen Volkswagen.

September 21, 2025

Transparent pricing. Zero negotiation. Sam actively kept us updated on the status through the process. More

by limochou
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2025 -

Antwerpen Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Antwerpen Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 14, 2025

Llya and Nicholas Kratsas are very nice helpful and good with there jobs. They will work with you no matter what situation your in. They sold us a very nice 2025 Volkswagen Atlas. More

by MALIDO013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Kratsas, Ilya Sigalov
Sep 14, 2025 -

Antwerpen Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2025

The dealership was clean and people were friendly. Trevor approached us politely and was very helpful and informative throughout our whole process. We did not feel pressured in any way and Trevor was More

by ajr0391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Antwerpen Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Antwerpen Volkswagen are glad to have you as a customer.

September 09, 2025

I made my expectations clear when I walked in, but instead of test driving cars to see which one I liked best, I spent most of the time sitting in a salesperson’s office, getting exhausted waiting on More

by val02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Zolman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : no comment
Sep 10, 2025 -

Antwerpen Volkswagen responded

Thank you for choosing Antwerpen Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2025

I thought they were good but I stopped in to get my vehicle cleaned because I smelled like smoke n ask for the spare tire n floor mats. They cleaned the vehicle but didn't get the spare tire or mats. I More

by ravenjoe1026
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 02, 2025 -

Antwerpen Volkswagen responded

Thank you, Joe, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2025

Purchased a 2024 VW jetta with 9, 068 miles. Didn't even make it home. Transmission cooler failed. :( More

by abeall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Sep 05, 2025 -

Antwerpen Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 31, 2025

Not the best experience as a back man. Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated More

by chris71078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Porter
Sep 04, 2025 -

Antwerpen Volkswagen responded

Thank you, Chris, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 27, 2025

Great people and process. The entire experience was quick and painless. Would definitely buy from them again. More

by salisbuk14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Antwerpen Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2025

Everyone was really nice and the buying process was painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient. More

by olsen9018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Scott, Kevin
Aug 25, 2025 -

Antwerpen Volkswagen responded

Here at Antwerpen Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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