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Antwerpen Volkswagen
Pasadena, MD
873 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
September 28, 2024
Seems they always find something “extra” every time the vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work vehicle goes in for service to inflate the cost. The hourly labor rate is also very high. Looking for private service centers for any additional work needed. More
by mstone972
Verified CustomerEmployees Worked With
Ron Marquez
September 26, 2024
The team was very helpful and were very patient as they worked with me to get my process completed worked with me to get my process completed More
by leciarodney
Employees Worked With
Other Employees :
Marcus, Ron Marquez, Dominick Carter, Young Lee, Chad Maslanka, David Ecker
September 22, 2024
Trevor was very thorough, polite, helpful, and respectful of my time. He knows the product very well! of my time. He knows the product very well! More
by FAITHKRAMER
September 20, 2024
Overall lack of communication. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. Was told car would be ready on friday and it was not. I did not receive update calls. i had to call daily for updates. More
by Rahul
Employees Worked With
Ron Marquez
September 19, 2024
Sam and Chris were very informative and no nonsense about the cars on the lot and helped me with what I was looking for the cars on the lot and helped me with what I was looking for More
by tcoburn19
September 17, 2024
Great service. Came to a deal right away. Made the experience a great one with no stress Came to a deal right away. Made the experience a great one with no stress More
by PJHOLLA10
September 17, 2024
Customer service is very friendly and the facility is very clean and inviting. The waiting area is very comfortable and there are a variety of beverages available while you wait. very clean and inviting. The waiting area is very comfortable and there are a variety of beverages available while you wait. More
by newtonsarae
Employees Worked With
Service department ladies who checked me in
September 13, 2024
Timely service and hospitality from staff. Communicated properly and let me know that TIGUAN required steering wheel replacement due to known VW issue. Communicated properly and let me know that TIGUAN required steering wheel replacement due to known VW issue. More
by SHAYAN2081
Employees Worked With
Wendi
