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Antwerpen Volkswagen

Pasadena, MD

4.4
900 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 900 reviews

September 10, 2024

Professional & Very friendly staff. My first time bringing my vehicle in for service. I will definitely be returning. More

by mstharris1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wendi Pittman
September 04, 2024

This was my 3rd time shopping here at the volkswagen location and it seem to get better and better every visit. More

by pcrotwo
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sam Serio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Their service was great, they took their time to answer all my questions. I didn't feel rushed I takin my decision in buying a new car or not. More

by MONIK81CO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Appointment took a tad longer than predicted, but pleasant and helpful staff and comfortable waiting room. More

by ID63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy , Ron Marquez
August 31, 2024

Sam and the sales manager were amazing during our sale. We had an unfortunate situation with our previous atlas but they helped us out of that bad situation and into a new 2024! More

by clohr90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Onrubia, Oliver Hong
August 31, 2024

The service writers do their best to keep you informed and explain what's going with your vehicle. More

by wfcavey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy in service
August 31, 2024

Was not pleased with the service. Because they tell me that my latch was covered under warranty then I bring it in to get service and they tell me that it's not telling me I have to p More

by medleycatherine429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Marquez
Aug 31, 2024 -

Antwerpen Volkswagen responded

Thank you for your feedback Catherine. We're sorry to have disappointed you. We'll investigate this matter further to prevent similar incidents. Antwerpen Auto Group Ronald Marquez (Service Manager) Antwerpen VW

August 31, 2024

Antwerpen was recommended by VW corporate after I had to file a complaint against another VW dealership. My salesperson - Sam took what could have been an easy sale of a vehicle, and still turned it into an More

by jwally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Great and efficient service, friendly staff. Thorough inspection. Also they have a workstation if you need to wait for your car. More

by StacyPiccolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

It was a great experience. I got my service done, and received a call when my repair was completed. When I arrived my car was cleaned and waiting out front. More

by VERNIE_MCLENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendi Pittman, Ron Marquez
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