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Antwerpen Volkswagen
Pasadena, MD
891 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 891 reviews
August 25, 2024
My car was at the shop for 3 weeks and I got it back absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated wi absolutely dirty inside and outside (my car is only 3 month old- brand new purchased in May). In addition I found a receipt from a sub shop dated with the timeframe when my car was in the repair shop. Now I’m wondering where else were my car while under their care. More
by natallia
Verified CustomerEmployees Worked With
Ron Marquez
August 18, 2024
Great experience and everyone there at the dealership was very friendly and helpful throughout the entire process! very friendly and helpful throughout the entire process! More
by LOGAN
August 16, 2024
3 wait hours wait at the dealership for an oil change and tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on th tire rotation is ridiculous! And the customer experience was non existent! We used to own multiple Volkswagen vehicles and but we are giving up on them..they no longer fulfill our expectations. More
by mpjp0122
Employees Worked With
Ron Marquez
August 13, 2024
Great overall experience. Sales and finance staff were friendly and knowledgeable. Would definitely recommend buying a car here. Sales and finance staff were friendly and knowledgeable. Would definitely recommend buying a car here. More
by ANTHONY.V
August 06, 2024
Wendi in services is amazing! I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. I’ve been going to VW for years and I do appreciate the hospitality and friendliness of the entire staff. More
by QHOLMES410
July 30, 2024
Trevor was awesome to work with. From the first interaction it felt like he was working with me as a person and now just as a potential sale. I would highly recommend him to anyone i From the first interaction it felt like he was working with me as a person and now just as a potential sale. I would highly recommend him to anyone in the market for a car. More
by BLCITRANO
Employees Worked With
July 30, 2024
I have maintenance sign they don’t clear I did service but still sign there some o e call me I says issu but no any response very poor service but still sign there some o e call me I says issu but no any response very poor service More
by SHARMA.RAJU36
Employees Worked With
Other Employees :
Rafael Onrubia, Oliver Hong, Ron Marquez
