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Antwerpen Volkswagen
Pasadena, MD
874 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 874 reviews
May 23, 2024
Sam Serio was amazing, funny, kind, and made the process so easy. I am coming back to purchase another vehicle for myself because of the experience I had purchasing for my daughter. I’ve been to other deale so easy. I am coming back to purchase another vehicle for myself because of the experience I had purchasing for my daughter. I’ve been to other dealership where I was treated like a number and Volkswagen treated way better. Thank you to all of the staff. More
by nicholsdamitra
Verified CustomerEmployees Worked With
May 23, 2024
The two gentleman was real nice to me and my family, plus they help me my trade in to purchasing my new vehicle they help me my trade in to purchasing my new vehicle More
by gweese58
May 22, 2024
Antwerpen Volkswagen took very good care of me. I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done More
by DAJOURTHOMPSON.18
Employees Worked With
Mr chuck , Ron Marquez
May 22, 2024
I’m glad we have a trusted dealership close to home. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments. More
by BRIDGET C.
Employees Worked With
Chuck, Wendi
May 22, 2024
I have always had great dealings with the Service department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I cou department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I could get in right away, I could have the appointment. It worked out perfectly! Also, they are always professional, as well as warm and friendly. More
by DAWNSBESTLIFE
Employees Worked With
Other Employees :
Wendie and I don’t remember the other lady who was actually the one who took my call. They are always professional and friendly, Rafael Onrubia, Maddie Mellon, Oliver Hong, Julian Connor, Ron Marquez
May 19, 2024
Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almos than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almost any problem. More
by ERIN.EM.SCHOFIELD
Employees Worked With
Wendy
May 18, 2024
Trevor was very knowledgeable and friendly. He answered all of the questions I asked and the process was smooth from beginning to end. He answered all of the questions I asked and the process was smooth from beginning to end. More
by Fleet
