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Antwerpen Volkswagen

Pasadena, MD

4.4
933 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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8065 Ritchie Highway

Pasadena, MD

21122

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Showing 933 reviews

September 02, 2025

Purchased a 2024 VW jetta with 9, 068 miles. Didn't even make it home. Transmission cooler failed. :( More

by abeall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Sep 05, 2025 -

Antwerpen Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 31, 2025

Not the best experience as a back man. Purchased a vehicle used and during the interior cleaning process damage occurred causing cosmetic deficiencies in some of the interior. They stated More

by chris71078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Antwerpen Volkswagen responded

Thank you, Chris, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 27, 2025

Great people and process. The entire experience was quick and painless. Would definitely buy from them again. More

by salisbuk14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Antwerpen Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2025

Great customer service and very professional. Spent time explaining various plans and products. Sales staff gave other options for vehicles after sharing that I preferred a truck instead of a car More

by newlifewomenprogram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Antwerpen Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.

August 25, 2025

Everyone was really nice and the buying process was painless. Billy and Scott in sales were a joy to work with and Kevin in finance was super friendly and efficient. More

by olsen9018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Scott, Kevin
Aug 25, 2025 -

Antwerpen Volkswagen responded

Here at Antwerpen Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 25, 2025

Trevor and his team were 100% accurate, transcending the true definition of vehicle sales and services. Antwerp Volkswagen of Pasadena is a definite recommend. More

by damondemyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Antwerpen Volkswagen responded

Thanks for sharing about your experience with Antwerpen Volkswagen. We appreciate your business and hope to see you again soon!

August 17, 2025

I recently purchased a 2025 Jetta Sport from Antwerpen Volkswagen, and I couldn’t be happier with the experience. From the moment I walked in, Mr. Mark, my salesman, made me feel like family. He genuinely More

by JRobinson
Recommend Dealer
Yes
Employees Worked With
Mark McLendon
Aug 17, 2025 -

Antwerpen Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Antwerpen Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

August 15, 2025

A Good Experience and Very Professional, it was a pleasure to work with Antwerpen Volkswagen to find the right vehicle for me. More

by MCDONALDHC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Gallion
Aug 15, 2025 -

Antwerpen Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 15, 2025

The staff was really wonderful. When our VW Taos SE broke down beyond repair. Mr Billy sold us a new used car and we love it More

by linettefrazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy an T Ebersole
Aug 15, 2025 -

Antwerpen Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Antwerpen Volkswagen.

August 11, 2025

Great experience, professional, friendly well knowledge it’s about the vehicle . the process was seamless. More

by chanteaum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy, Marcus Gallion
Aug 11, 2025 -

Antwerpen Volkswagen responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Antwerpen Volkswagen!