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Antwerpen Volkswagen
Pasadena, MD
888 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 888 reviews
Verified Customer
May 19, 2024
Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almos than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almost any problem. More
by ERIN.EM.SCHOFIELD
Employees Worked With
Wendy
May 18, 2024
Trevor was very knowledgeable and friendly. He answered all of the questions I asked and the process was smooth from beginning to end. He answered all of the questions I asked and the process was smooth from beginning to end. More
by Fleet
May 17, 2024
This Dealership and Especially Julian Connor were both knowledgeable and helpful in the entire process. I Really Appreciate the Customer Service/Support that they Showed me. knowledgeable and helpful in the entire process. I Really Appreciate the Customer Service/Support that they Showed me. More
by donaldmichael2016
Employees Worked With
Julian Connor
May 16, 2024
Trevor was professional, worked with me to get the right car to meet my needs. Trevor was knowledgeable about all aspects of the car, the apps to help me with the technology because I'm nearing 70 and can't car to meet my needs. Trevor was knowledgeable about all aspects of the car, the apps to help me with the technology because I'm nearing 70 and can't keep up with today's world. Trevor had a fine sense of humor that kept me at ease with this costly transaction. He offered me water or soda. He helped me learn the technology of the car. (He was very patient with my lack of experience with technology and car. More
by BLYNN210
Employees Worked With
Other Employees :
Jack ?? Whoever finalized the deal , Maddie Mellon
May 16, 2024
1 of the 2 recalls was taken care of and the dealership was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed parts had to be ordered. It cost me money (rental car + Uber) & time. Thanks Chuck for the service!! More
by dennis.lule200
Employees Worked With
Chuck
May 14, 2024
I went in the receptionist was pleasant knowledgeable she looked up my part to try to assist me the best that she could she even called me when my part have arrived earlier than what was expected. looked up my part to try to assist me the best that she could she even called me when my part have arrived earlier than what was expected. More
by ROBERTHENDERSON92
Employees Worked With
