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Antwerpen Volkswagen
Pasadena, MD
888 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 888 reviews
April 09, 2024
Btw Sales Rep. (Sam Serio) and Finance Rep. (Chris Jones), a service contract was fraudulently added on to our final bill of sale, even though we told both multiple (Sam Serio) and Finance Rep. (Chris Jones), a service contract was fraudulently added on to our final bill of sale, even though we told both multiple times we were not interested in paying anything additional for a "service contract" nor "extended warranty". we did not discover until we left dealership and reviewed the final contract docs. When we contacted the dealership, they each tried to blame each other, and no one took accountability for trying to deceive us by adding this $2,474 contract. Very disappointed in our experience, and more concerned for those buyers that have not yet discovered this fraudulent/deceitful practice by Antwerpen VW in Pasadena. We are considering next steps in order to ensure no other buyer is lied to as we were, with service/warranty/"certifications" added fraudulently. More
by keeter_Kevin
Verified CustomerEmployees Worked With
April 09, 2024
I’ve been coming to Antwerpen for a few years now. I have always had wonderful service. The staff are all very knowledgeable and really helpful. Scheduling has always seem to be a breeze. I have always had wonderful service. The staff are all very knowledgeable and really helpful. Scheduling has always seem to be a breeze. More
by DANIELLE.SNOW90
Employees Worked With
Max Jimenez, Wendi Pittman, Chuck Norris, Brenda White, Derrick Johnson
April 07, 2024
Trevor and the finance team were wonderful and easy to work with. I appreciated it! work with. I appreciated it! More
by lily.rianne.bridges
Employees Worked With
April 06, 2024
Great people. Total pros. Best car buying experience we've even had! Would recommend family and friends! Total pros. Best car buying experience we've even had! Would recommend family and friends! More
by bolofd226
April 05, 2024
Sam was very informative and helpful in helping me decide on a vehicle model with all the options I wanted! He made the process of purchasing a new vehicle quick and easy. I love my new car! Thank you so muc on a vehicle model with all the options I wanted! He made the process of purchasing a new vehicle quick and easy. I love my new car! Thank you so much. More
by LAURAFERRARA90
Employees Worked With
April 05, 2024
The service department always keeps me informed regarding the status of my vehicle. This repair took a little longer because parts had to be ordered. the status of my vehicle. This repair took a little longer because parts had to be ordered. More
by DHUTCHIN
Employees Worked With
April 02, 2024
Chris and Sam got me approved fast I was in and out within an hour and a half. within an hour and a half. More
by Brittney Leighton
