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Antwerpen Volkswagen
Pasadena, MD
873 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
Verified Customer
March 21, 2024
Best experience in all our years purchasing a vehicle! Trevor and Chris rate high in our book! Trevor and Chris rate high in our book! More
by bolofd226
March 21, 2024
Making an appointment was less than simple. The service writer was not friendly and it was clear he did not like his job. I was told I could not exit when I made my appointment only to find whe The service writer was not friendly and it was clear he did not like his job. I was told I could not exit when I made my appointment only to find when I dropped off my car the 2 people checking in, infront of me getting the same service were permitted to wait. I was called about an hour 15 minutes after dropping my vehicle off and told it was complete. I was able to find a ride back up a few hours later to pick up my vehicle where I was told I do not pick it up in the service dept I had to goto the cashier. The cashier handed my the receipt and my key. Then stared at me. I asked her where my vehicle was at. She told he if should be parked on the side if it wasn’t there to come ba I and let her know. I didn’t realize until the next day that a multi point inspection was attached to the receipt on which some issues were found. It was a terrible experience. I will not be back More
by coxkellya20
Employees Worked With
Derrick Johnson
March 19, 2024
I was passing through the Baltimore area and had a significant brake issue arise on a Sunday. Drop off my car at Antwerpen VW and got a hotel ... in the morning I explained my problem to Chuck and to significant brake issue arise on a Sunday. Drop off my car at Antwerpen VW and got a hotel ... in the morning I explained my problem to Chuck and told him I was anxious to get on the road again. He and his team worked hard and hand me traveling by lunch time Monday. I am a delighted customer. More
by DLFEARNOW
Employees Worked With
Chuck
March 18, 2024
Emelie and the technician are very professional and courteous. Communication was excellent and respectful. Emelie was very cooperative and worked with us. courteous. Communication was excellent and respectful. Emelie was very cooperative and worked with us. More
by sairby25
Employees Worked With
Emelie
