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Antwerpen Volkswagen
Pasadena, MD
1,019 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,019 reviews
February 21, 2026
The communication between the employees was non-existent. Multiple issues occurred and when I spoke with the manager Mike Williams he continued to maintain a passive aggressive tone asking me the same questi Multiple issues occurred and when I spoke with the manager Mike Williams he continued to maintain a passive aggressive tone asking me the same question over and over again as to what the person's name was who told me to bring the car back 2 Days Later instead of just going over to his own service department and finding out which one of his guys told me that. Scott the finance guy however was exceptional! Great communication explained everything clearly. Also the vehicle was absolutely filthy when I took it home. When I took it back they did finally do the interior detailing what should have been done before the car was even put out on the lot for customers to look at. They also tried to force me to pay for some outer car protectant for $1,600 which is one xxxx of a ripoff. Initially they told me this was non-negotiable. More
by KJ
Verified Customer
February 20, 2026
Trevor couldn't have been any better to work with. He took the time and patience to work with my son to find his first vehicle. Thank you, Trevor! He took the time and patience to work with my son to find his first vehicle. Thank you, Trevor! More
by leeannexoxo807
Employees Worked With
February 19, 2026
They were very helpful in purchase of my new Tiguan and worked within my financial needs. I would highly recommend people buy their car from Antwerp! worked within my financial needs. I would highly recommend people buy their car from Antwerp! More
by badn374
Employees Worked With
Other Employees :
Chris Porter, Vivian Turnquest
February 09, 2026
Dealership nice salesman not qualified to sell vehicles. Did not communicate with customer during sale Did not communicate with customer during sale More
by ruger7919
Employees Worked With
February 07, 2026
Good work is performed at this shop, availability is always a question. Great work is done always a question. Great work is done More
by LITTLELYDIA889
Employees Worked With
February 06, 2026
Always Good in service always helpful always easy third brand new vw since 2020 loveit brand new vw since 2020 loveit More
by Punshyam73
Employees Worked With
Other Employees :
Ilya Sigalov, Kateryna Naumova, Mark McLendon, Vivian Turnquest
February 05, 2026
I was looking for a specific vehicle and Antwerpen VW had one in stock. I drove from Northern VA almost 2 hours to look at it and buy it. Everyone was very professional, knowledgeable and hospitable during m one in stock. I drove from Northern VA almost 2 hours to look at it and buy it. Everyone was very professional, knowledgeable and hospitable during my time there and afterwards. I highly recommend taking a look and doing business with them. More
by harleyaugustine1
February 01, 2026
Very friendly, professional, and made you feel comfortable. They were not pushy at all. Great to deal with. comfortable. They were not pushy at all. Great to deal with. More
by bhodges224
January 31, 2026
Everything was done quickly and straight forward. Friendly people who listen to me and did everything in their power to help me get the car i wanted at a good price Friendly people who listen to me and did everything in their power to help me get the car i wanted at a good price More
by badn374
Employees Worked With
Marcus
