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Antwerpen Volkswagen
Pasadena, MD
873 Reviews
Antwerpen Volkswagen is Maryland's #1 VW Dealership conveniently located close to Baltimore, Maryland and Washington, D.C. We pride ourselves in an easy buying experience and high levels of customer satisfaction. Visit Antwerpen Volkswagen in Pasadena, Maryland off Ritchie Highway. Close to Catonsville, Annapolis, and Parkville. Nobody beats Jack's deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 873 reviews
February 15, 2025
dealer is a scam. instead of doing recall required by law i got an estimate for over 6000, which a portion had to done before recall could be completed or started on instead of doing recall required by law i got an estimate for over 6000, which a portion had to done before recall could be completed or started on. More
by gweedman
Employees Worked With
Verified CustomerFebruary 13, 2025
The customer services are very honest. They give you advice how to make payment plan to minimize the interest rate. They give you advice how to make payment plan to minimize the interest rate. More
by tadjousaide
Employees Worked With
February 12, 2025
Everyone was so kind and the service was great. I highly recommend this dealership. Thank you I highly recommend this dealership. Thank you More
by yandellcamilla
Employees Worked With
Other Employees :
Jennifer Green, Adam Hales
February 12, 2025
This dealership is amazing, everybody is very helpful, caring and super had the best experience ever and I’m glad I chose to go to this dealership caring and super had the best experience ever and I’m glad I chose to go to this dealership More
by Shi Evans
Employees Worked With
February 06, 2025
Sam S was great to work with. He was professional, knowledgeable about the vehicle. Very friendly service! He was professional, knowledgeable about the vehicle. Very friendly service! More
by jerrstephenson
February 05, 2025
Got the car I wanted. The PROCESS was to long. I was a cash buyer The PROCESS was to long. I was a cash buyer More
by SAMSMITH36GTOS
February 03, 2025
Where to start? I have been a customer of Antwerpen for many years, but lately I've noticed a severe decline in their service department/mechanics. Long story short, I have been a customer of Antwerpen for many years, but lately I've noticed a severe decline in their service department/mechanics. Long story short, they misdiagnosed the issue with my daughter's car and we spent a lot of money to get it fixed. After it was "fixed", the issue continued to persist. They told me to bring it back asap, which was 2 days later (because we have full time jobs). Dropped the car off before they opened & they didn't do anything with the car, not even drive to see/feel the issue, the entire day it sat. I had to pick up the car because it's my daughter's only means of transportation, I couldn't leave it for another 5-7 days or "until they got around to it". I found a place (in Pasadena) that specializes in VW's & they immediately diagnosed my car. The mechanic who took the car for a drive knew what the problem was within 5 minutes. The problem is too expensive for me to fix, so I will trade it in, but my main issue is that I spent almost $1000 at Antwerpen for nothing. To me, that is unacceptable. Did I mention I bought a brand new car from Antwerpen 2 months prior to this situation? Extremely disappointed this time around. More
by gretchenb
Employees Worked With
Adam Hales
