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Antwerpen Volkswagen - Service Center

Pasadena, MD

4.5
170 Reviews

170 Reviews of Antwerpen Volkswagen - Service Center

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May 24, 2024

Wendy is top notch. Got my vehicle taken care of efficiently and personally. Highly recommend to anyone who needs service on their Volkswagen! More

by SAM.SERIO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
May 22, 2024

Antwerpen Volkswagen took very good care of me. I brought my vehicle from here and appreciate the willingness and effort to get my vehicle done More

by DAJOURTHOMPSON.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr chuck
May 22, 2024

I have always had great dealings with the Service department. This interaction was exceptional as I was calling to make an appointment and usually they are always booked up however, she said if I cou More

by DAWNSBESTLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Onrubia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Mellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendie and I don’t remember the other lady who was actually the one who took my call. They are always professional and friendly
May 22, 2024

I’m glad we have a trusted dealership close to home. The staff is helpful and friendly and the work is always well done. I also can sit comfortably and work during service appointments. More

by BRIDGET C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck, Wendi
May 21, 2024

My car repairs have been done great. Can recommend this. Company very highly. Thanks guys. More

by EDITHMILESJUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Chuck was fantastic. Very helpful and kept me informed. He explained what was done and status of other items. More

by SREEB73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
May 21, 2024

Mr. Ronald Marquez was Very helpful and PROFESSIONAL with my service at the Antwerpen Service Center More

by Mr.X950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Very poor communication with virtually no updates other than when I called. Took 2 weeks more than what was quoted and no explanation given. I understand they’re busy but good communication can fix almos More

by ERIN.EM.SCHOFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy
May 18, 2024

I feel every time we come there is a scam regarding other things that need to be done with a. Enormous cost attached . More

by RWILEY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Peters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Serio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Onrubia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Zolman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maddie Mellon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Hong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

1 of the 2 recalls was taken care of and the dealership was way better than the one in Parkville, MD. That aside, I wish I was informed when I dropped off the car the 1st time (b4 leaving) that the needed More

by dennis.lule200
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
1
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