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Apostolakis Honda
Cortland, OH
417 Reviews
Apostolakis Honda Your Award-Winning Honda Dealer Since 1976
Apostolakis Honda isn’t just another Honda dealer, and we’d love if you gave us the chance to prove it. We began doing business in 1976 – the same year that the Accord made its special first appearance. As the exclusive Honda dealer in Trumbull County, Apostolakis had a lot to stand up to, and we’ve conquered the test of time. More than 40 years later, we are still delivering excellent products, superb customer service, and competitive deals. Apostolakis Honda is full of knowledgeable and personable staff members who are always happy to help, and that’s just the start of what you’ll find at Apostolakis Honda in Cortland, OH!
When it all started, the Apostolakis lot consisted of three different vehicles: the Accord, the Civic, and the Prelude – the last of which, many won’t even remember! More models were added, such as gas and hybrid versions, and Apostolakis Honda found themselves growing at an unprecedented rate! Today, we are proud to offer the complete line of award-winning Honda products, a team of factory-trained technicians, and premier financial solutions for our customers.
In doing so, Apostolakis Honda earned the 2019 Council of Excellence award – making it the tenth time we’d received such an honor. Only the top 15 percent ranking Honda dealerships are recognized by Honda Financial Services as Council of Excellence Achievers, and you can bet that we’re proud to be counted among that 15 percent!
On top of that, our Service Department was also recognized for their exceptional performance. They received the coveted Honda Customer Service Experience Award and the Fixed First Visit Award!
Our entire team is top-notch, and strives to make every experience at Apostolakis Honda enjoyable.. This strong commitment to provide exceptional sales and service of incredible Honda products will carry us into the future. These honest and straightforward goals make Apostolakis Honda one of the most reputable Honda dealerships in the area. Let us make your Honda experience exceptional too. Stop in and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 417 reviews
May 04, 2018
Sales and Service - 1 star I started leasing from Apostalakis Honda in 2013. My first experience was really good. Second time - not great. Firstly, when asking about SUV/Cro I started leasing from Apostalakis Honda in 2013. My first experience was really good. Second time - not great. Firstly, when asking about SUV/Crossover options, I was not told about their HRV, so I leased a Honda Civic again. (Not a fan of the CRV). I brought this up, and their solution was to just "trade in my civic and add the difference on the HRV. (around $6,000). No thanks. Fast forward to last Thursday. I had the Honda Service package, which expired at 36k miles. Fine. But then right after I hear "thats weird, we havent done any of this stuff (transmission fluid and brakes.) Then all of the sudden a $300 package for service is recommended. After discussing this I talked with management today and I was met with these answers for my problems: I dont understand how leases work, and the HRV would have been expensive. So it was just never brought up. (Best guess anyways) Service says multiple things such as "you only have had 3 oil changes since you got the car" (because I come in when the maintenance minder is on). I was accused of having oil changes other places, and the service manager Sherrie muttered under her breath "that's not right" and "you must be going into the negative." Also that transmission fluid maintenance light should come on around 30-36k miles. I am at 45k and nothing. "Well that depends on the driver." She also said it could have been "accidentally reset." - That's amazing to hear. I was also told they only "change it and cover it under the service package if the maintenance minder light comes on." Well I assume 30-36k is understated so they can make $, OR "it got accidentally reset." Short version: Service is ALL over the place on "recommendations", and the service plan you can buy is an absolute rip off. She also said they already checked my brakes once, which I did pay for. Apparently that didnt show up for my service agent on Thursday. I contacted Honda DIRECTLY and asked about my oil change "problem", and was given an answer that as long as you follow the maintenance minder - it is there to calculate and save money instead of a traditional "replace at X miles." Also that I should get another dealers opinion. Add in scheduling issues in the past, never acknowledging the service agreement and trying to charge me when it was active, patronizing managers, and a final insult of "we will do maintenance for half off" for the "inconvenience." I would never give this place another $1, let alone $150. I will say that Lisa T. is extremely friendly and did at least try to help. Not much else I can say for anyone else. TLDR: Please, if you buy a Honda, go somewhere else other than Apostalakis. They have gone very far down hill from when I first used them in 2013. Both their service and sales depts leave a lot to be desired. More
by dk258
Employees Worked With
Sherrie, Ralph, Lisa
April 04, 2018
Nice Guys Zach and the finance guy! Zach DeVol Is a very nice Salesman . When you go in to buy a car you always feel like your getting taken. Most likely you are they have to make a b Zach DeVol Is a very nice Salesman . When you go in to buy a car you always feel like your getting taken. Most likely you are they have to make a buck I get that. I really think they did the best they could for me and I’m extremely happy with my car. Zach showed me everything on the car before I left and had set up some of the functions for me. The gentlemen that set up the financing was also very helpful wish I could remember his name . All in all I’m going to be living with this car for a long time and it’s that nice that I don’t see myself getting tired of it. Hope the service depot is good haven’t used them yet but have heard good things from people who have. More
by Shelly
Employees Worked With
Zach DeVol
April 02, 2018
Buying a used car. Teddy Cabuno was most helpful but not overbearing while making the sale. I Bought a used car and am enjoying it. Everyone at dealership was very cou Teddy Cabuno was most helpful but not overbearing while making the sale. I Bought a used car and am enjoying it. Everyone at dealership was very courteous and helpful. They go above and beyond to do their jobs. More
by Ann
Employees Worked With
Teddy Carbuno
March 31, 2018
Always a good experience We recently bought our 3rd car at this dealership. Mike Adams has been great every time. He is very knowledgeable about their vehicles. He is alway We recently bought our 3rd car at this dealership. Mike Adams has been great every time. He is very knowledgeable about their vehicles. He is always patient and willing to answer all our questions. Gary in finance explains everything well and makes you aware of all options. After owning the car, Sherri in service makes every visit an enjoyable one. Other dealers just don’t compare! More
by drw11
Employees Worked With
Mike Adams
March 30, 2018
“Quick and painless” After searching for a vehicle for my next lease over a 6 month period and a lot of frustration, I decided to first call Apostolakis, I was connected w After searching for a vehicle for my next lease over a 6 month period and a lot of frustration, I decided to first call Apostolakis, I was connected with Teddy Cabuno Jr,I told him what I was looking for, when I walked in, everyone was very friendly and treated me like family, I felt like I fit in, unlike some other dealerships I visited!! Teddy had the Honda HRV ready, he was very knowledgeable about the vehicle and when it came time to talk numbers he got me where I wanted to be at and there was no pressure, it was very simple!!! He gave me a tour and I got to meet everyone (sorry I don’t remember everyone’s name) but EVERY person working there was awesome!! Thank you so much Teddy and the entire staff at Apostolakis, looking forward to many more years of business with you :) Lisa DiLullo More
by Painless in Cortland
Employees Worked With
Sorry I forgot all the names but it was the entire staff at Apostolakis!!
March 25, 2018
Purchased new Honda Accord Mike Adams was the best sales associate I’ve ever worked with. Thanks, Mike, for all of your help! I am very happy with my new Accord! Mike Adams was the best sales associate I’ve ever worked with. Thanks, Mike, for all of your help! I am very happy with my new Accord! More
by Mark
Employees Worked With
Mike Adams
March 24, 2018
Car purchase Mike was great and very knowledgeable about the Ford Escape I purchased! Everybody stayed open late to get in the vehicle. Everybody was really nice a Mike was great and very knowledgeable about the Ford Escape I purchased! Everybody stayed open late to get in the vehicle. Everybody was really nice and helpful! More
by Stacy8214
Employees Worked With
Mike, Collin McAndrew
March 22, 2018
Used Car Great people to work with contact Mike or Cry for your New or Used car needs. They don't really haggle on price I got them to move some . It was a p Great people to work with contact Mike or Cry for your New or Used car needs. They don't really haggle on price I got them to move some . It was a pleasant experience dealing with both of them . the finance manager was pretty cool too More
by toolman224
Employees Worked With
Mike and Cory
March 16, 2018
Great experience! I had looked around for a good pre-owned car, called Ian about a different one on the lot but was sold. Ian told me about one they had just gotten in I had looked around for a good pre-owned car, called Ian about a different one on the lot but was sold. Ian told me about one they had just gotten in and wasn't on their website yet, went and looked at it Friday evening, a Creampuff! We were there beyond closing and finished the deal Saturday am! Cannot say enough good things about Ian, Apostolakis Honda, and their entire team!!! More
by Happy123
Employees Worked With
Ian Arborgast
March 10, 2018
A dealer that Earns your business After an extensive search for a new compact SUV, we choose to purchase a Honda CR-V from Ian Arbogast at Apostolakis Honda in Cortland. We actually vi After an extensive search for a new compact SUV, we choose to purchase a Honda CR-V from Ian Arbogast at Apostolakis Honda in Cortland. We actually visited Apostolakis first before visiting and test driving cars at several other dealers. Ian and his associate Daron set the bar extremely high. When we arrived at our appointed time, they had a car prepared,in the trim level desired, and ready for a test drive. They were extremely knowledgeable and showed us all the car’s features as though we were taking delivery, not merely a test drive. After our test drive they did not pressure us for a decision. When we told them we wanted to test drive other brands, they encouraged us to do so. They didn’t criticize other brands or other dealerships. In fact that spoke complimentary about some. They were extremely professional. When we made our decision to buy a Honda CR-V, we contacted several area dealerships, shopping for price. Ian assured us that they would do whatever they could to earn our business. They kept in contact with us without being annoying. In the end Apostolakis did give us the best deal and best sales experience. Car buying can be a difficult process, but working with Ian and Apostolakis made it as easy as possible. More
by Bleviro
Employees Worked With
Ian Arbogast and Daron Karlovic
