TWICE they told me a certain value for my car with Conor getting my keys to get the mileage and VIN, once as a possible sale deal and once very clearly NOT because I didn't want any of their cars but they wanted mine. Days later when I go to drop it off they give me a blank assignment of ownership form to sign and want to take my title and keys and mail me a check. When I tell Conor no, I want some proof of them saying they will pay me what they said he said he would get me a WEO and be right back. Instead Ralph the sales manager came in. I have spoken with Ralph the other 2 times I was there as well, who very clearly told me NOT to trade in my car because they wanted it and would still honor their amount they told me the two previous occassions. Now Ralph tells me he can't because of the car fax but NOTHING on the car fax has changed from the first two times they looked at my car to give me a price. Both times I spent so much time sitting in their sales office and heard the same spiel they laid on 2 other buyers. I felt really bad for the one young couple they were totally playing. Don't waste your time and make plans believing anything they say, don't sign anything until they show you the money and read everything carefully. I'm pretty sure it's illegal to get someone to sign a blank form attesting to odometer readings too. The only positive to come out of my years of knowing this dealership is Conor showing me an awesome Subaru I then went and bought at Boardman Subaru because I haven't trusted anyone at this place. Kevin at Boardman Subaru didn't waste a single minute of my time and didn't feed me any b.s.