Apple Automotive of Waterbury

Proceed with caution My experience with Apple has been bittersweet. My first purchase was less than a year ago and the vehicle died after 7 months. I was told to come ba My experience with Apple has been bittersweet. My first purchase was less than a year ago and the vehicle died after 7 months. I was told to come back in 6 months to upgrade the vehicle that I purchase. I did and the experience was nothing like I had previously. The first time was pleasant and both salesmen were very helpful and seemed so genuine. Of course I went back the second time. This time which was from Oct to Nov, the experience was horrific. I may not have the best credit but I remember who helped me last and they acted like I was no one because I couldn't get approved quickly. The problem ultimately is this....MASS DISORGANIZATION. I was told of approvals that weren't true and picking up the vehicle after daily calls but no dealer plates and freak phone drops on their end. On top of it, I was treated as if I was such a bother that I almost called Channel 30 dream team to expose their xxxxxxxx. I will state among the craziness, LENIN was nice once he remember who I was from the previous car purchase. He was kind enough to help me with the cost of a down payment but they couldn't take back the car I bought previously from them that xxxx the bed. I feel he's a great salesman but needs a BETTER team backing him. They just did not do justice for this guy. The general manager, let's call him J was such a disappointment and just obnoxious. No clue how to deal with the public especially if they are already have an extremely upset customer. My entire car purchase took 30 days. Most of what was needed to complete the purchase should have been disclosed to me with 2 or 3 days not 30 days. I will recommend LENIN only but make sure that you have all your ducks in a row because his staff will have him running in circles if you do not. LASTLY, I WILL SAY THANK YOU TO LENIN AGAIN FOR ALL YOUR HARD WORK AND PLAIN MANNERS MINUS OUR DISAGREEMENTS ON THE PHONE/IN PERSON. More