Apple Ford Apple Valley

Mike knows my vehicle as soon as he sees it. He knows my name immediately. He also listens to what I tell him about my truck. All of that combined makes me come back for service not only on my vehicle but a name immediately. He also listens to what I tell him about my truck. All of that combined makes me come back for service not only on my vehicle but also the other two Fords I own. He needs to be commended for his customer service. Back about a year ago it was quaestionable that I would return to Apple Valley Ford because all you wanted to do was sell me something, service vehicles whatever to make a quota. Now I can have a conversation with Mike and make a educated decision on what needs immediate attention and what can wait a bit. In the current economy that goes a long ways. Nice job Mike. More

We have patronized the Apple Valley Ford Lincoln Mercury for many years and have purchased many vehicles from this dealership. They are extremely friendly to work with and go out of their way to ensure you for many years and have purchased many vehicles from this dealership. They are extremely friendly to work with and go out of their way to ensure you are a satisfied customer. We purchased two brand new vehicles last year and were extremely happy to be able to get the Fiesta we were longing for that we didn't think would be possible in the short time frame we had available. Our salesperson came through for us once again and we couldn't be happier. We continue to have our vehicles serviced and maintained by this dealership and have not ever had any problems. We are very satisfied customers and look forward to many more years of being a happy customer of AV Ford. The Deans More

I enjoy having the opportunity to work with Bob Patterson. This is my second vehicle purchse with Bob and he always takes the time with me and makes me feel right at home. Even after I have the Patterson. This is my second vehicle purchse with Bob and he always takes the time with me and makes me feel right at home. Even after I have the vehicle in my possession and not sure how to work all the buttons and I stop back in he always takes the time to go over them again with me. I love working with him he is alway polite and helpful. They make the financing of my vehicles pleasant and stress free and that I really appreciate. Katrina went over all the options and very in depth and told me just what I needed to know. For the signing of the loan papers Mike went through them all and was so polite. I like doing businees with Apple Valley Ford and the people there and will tell all what a great experience for the second time I have had. When it is time to buy again I will be back! Thank you all Lisa J. Johnson More

I went to purchase a new truck, went out of MY way to give them my business by calling back twice after I was told they were busy and even drove to the dealer to purchase a vehicle and was made to wait. give them my business by calling back twice after I was told they were busy and even drove to the dealer to purchase a vehicle and was made to wait. While I was there waiting, another Ford dealer called me, said they had what i was looking for, so I left and purchased the vehicle at that dealer. More

Have been a customer or Apple Valley Ford for over 15 years. Have purchased three used cars from them and have always been satisfied with the quality of their cars and the service received. No work is years. Have purchased three used cars from them and have always been satisfied with the quality of their cars and the service received. No work is done until you are notified of extent of work and cost. Excellent people to work with. More

My family has purchased approx 7 vehicles with Mark Halverson at A.V. Ford. Mark is a no pressure salesman which helps when buying new or used vehicles. Nobody like a pushy salesman. With there no pre Halverson at A.V. Ford. Mark is a no pressure salesman which helps when buying new or used vehicles. Nobody like a pushy salesman. With there no pressure approach and low pricing it's a win win for anyone who's looking for a vehicle. My family will continue purchasing from A.V. Ford. More

I had taken my car 3 times to a local mechanic for a check-engine light - they couldn't find anything wrong and suggested I just drive it and not worry about it. Decided to take it to AV Ford and have check-engine light - they couldn't find anything wrong and suggested I just drive it and not worry about it. Decided to take it to AV Ford and have it checked again. They immediately found the problem and repaired it, plus they discovered that most of the fluids were old and dirty and were a potential problem just waiting to happen. Everything was fixed within 3-4 hours, and they even gave me a ride to and from the dealership so I didn't have to sit and wait. I'll definitely go back for any future service issues. More

I am very pleased with the service with this dealership and Ford on the recent recalls. I am pleased that ford provided a rental while parts arrive. I wish Ford would do something about that ABS Cont and Ford on the recent recalls. I am pleased that ford provided a rental while parts arrive. I wish Ford would do something about that ABS Contoller issue. I hate seeing that light come on and have concerns that the ABS system could fail. $1,200 is a lot to pay for a product issue. Steve Knudsen 952-890-9144 More

We have purchased 3 vehicles from AV Ford since 1996 and have had excellent performance from and service for all 3 vehicles. When we have had a problem such as noises or malfunctions AV Ford service has alw have had excellent performance from and service for all 3 vehicles. When we have had a problem such as noises or malfunctions AV Ford service has always been prompt and persistent in solving and repairing the problem. More

The car this review is for, 2008 Lincoln MKX, is MY car, not my husband's. The email is even addressed to my husband and not me. The entire time we were at the dealer, the service shop employee we dealt wit not my husband's. The email is even addressed to my husband and not me. The entire time we were at the dealer, the service shop employee we dealt with talked to my husband, the entire time, without evening making eye contact with me. I even TOLD him the car was mine and it didn't matter. I will go somewhere else next time where women are not treated as second class. Tricia Sibley More