Apple Ford Apple Valley

20 years of experience with A.V. Ford, both sales and service department. Everyone is knowledgeable, friendly, and skilled communicators. I appreciate that the organization is looking to maintain a lon service department. Everyone is knowledgeable, friendly, and skilled communicators. I appreciate that the organization is looking to maintain a long term relationship with customers rather than just the "low price" one time approach. I have recommended the dealership to others. It helps that Ford's product line has improved over the years. Paul McDowall More

I purchased my F150 new in 2003 from Apple Valley Ford and have had all service work done there, even though we moved to Wisconsin in 2007. They have always been honest, courteous, and have been able to and have had all service work done there, even though we moved to Wisconsin in 2007. They have always been honest, courteous, and have been able to service my truck when I need it done. I will definitely continues to go to them for service and when I'm ready to purchase a new vehicle. Linda Heimerl More

I like the quick lube price and how fast it is. You also I like the quick lube price and how fast it is. You also have a great salesman , Wes Ackerman. I have bought 5 cars from him since 1994. He is one o I like the quick lube price and how fast it is. You also have a great salesman , Wes Ackerman. I have bought 5 cars from him since 1994. He is one of the main reason we still drive Fords and come there. Your Quick lube people are also very nice and pleasant to deal with also. More

I have bought 3 vehicles from this dealer and have always had a great experience. This last time I had problems with financing, but Matt spent HOURS getting it squared away for me. I also bring my vehicles had a great experience. This last time I had problems with financing, but Matt spent HOURS getting it squared away for me. I also bring my vehicles to the service department at this dealer for regular maintenance and any other service needs I have. They are very thourogh. Even though it takes longer, it is worth it. I have been to other service stations and had problems with their service, but I have never had problems with the service at Apple Valley Ford. More

I was overall satisfied with my experience at the Apple Valley Ford dealership. My salesman, Mike Heiss, was very attentive and helpful during my visit, as well as answering questions I had even after I l Valley Ford dealership. My salesman, Mike Heiss, was very attentive and helpful during my visit, as well as answering questions I had even after I left the dealership. I would recommend this dealership to friends looking for a new/used vehicle. More

My service experiences have been outstanding every visit. I get prompt, personal attention. My issues are diagnoses and corrective actions clearly explained and cost estimates given promptly and fairly. A I get prompt, personal attention. My issues are diagnoses and corrective actions clearly explained and cost estimates given promptly and fairly. Always offered rides home if not waiting for repairs. Enjoy waiting....having coffee and popcorn! I will be back! Elmer Koch More

Overall very satisfied. The only issue was my last visit to have some service work done. It was an electrical issue with my towing package. When I dropped the vehicle off, I indicated I could get a ride to to have some service work done. It was an electrical issue with my towing package. When I dropped the vehicle off, I indicated I could get a ride to work, unless the fix would only take a 1/2 hour or less, and could they give me an estimated time for the fix so I could call and have someone from work pick me up if it would be more than a 1/2 hour. I was told they would know more in "about 10 minutes, or so" and I would be given an update. I waited 2.5 hours in the service waiting area and finally went back into the shop to ask about the progress. The service manager said "they were just finishing up", and the truck would be ready in under five minutes. I would have preferred an update earlier as promised and would have gone to work and came back later to pick up my truck. More

Sales staff was patient, helpful and familiarized us about a vehicle model we had never owned before. Staff honored all commitments regarding price, discounts and options. Sales staff follow up after about a vehicle model we had never owned before. Staff honored all commitments regarding price, discounts and options. Sales staff follow up after the sale has been good. Service after sale has also been very good. More

We have come to Apple Valley Ford for all of our cars since we moved to the Twin Cities. They are great people and bend over backward to please you and get you what you want. I don't think I would buy since we moved to the Twin Cities. They are great people and bend over backward to please you and get you what you want. I don't think I would buy a car anyplace else. We also get our car serviced at Apple Valley Ford and everyone in their service department is always helpful and pleasant even in the Quick Lub area. They make you feel like you are with good friends everytime you come in. If you want a car dealership that you can depend on to take good care of you in every way, I would recommend Apple Valley Ford, Lincoln, Mercury!!! More

Denise Caylor my service representative is very polite and knowledgeable. Denise has always been a great person to work with. I have always been respected and treated fairly. I have been a long time custo and knowledgeable. Denise has always been a great person to work with. I have always been respected and treated fairly. I have been a long time customer and hope to continue working with Apple Valley Ford as long as there are people like Denise to work with. Regards, Steve Risvold More