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Apple Ford Shakopee
Shakopee, MN
481 Reviews
Apple Ford Shakopee works diligently to ensure all our customers are totally satisfied after their dealership visit with us. Even if you didn't invest in your next new vehicle or used car, we want to deliver a positive and pleasant dealership experience. Our team is approachable, knowledgeable and prepared to assist you with whatever you need. We take a pressure-free approach to selling and leasing cars, and we're always respectful of our customers' time, budget and needs. We want you to feel comfortable and relaxed as you browse our new inventory, used car lineup and service menu. Our goal is to cater to all your car-related needs, whatever they might be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 481 reviews
March 13, 2009
They do not negotiate on their cars, and claim that they are saving you the hassle. They also claim that they don't get commission, however if they don't make commission, then why did they seem very partic are saving you the hassle. They also claim that they don't get commission, however if they don't make commission, then why did they seem very particular on who helps you? Also our sales person actually thought out loud to himself at one point when we tried negotiating price. He said kind mumbling something to the effect of, "and Kevin also helped," referring to another sales person that helped us before Ryan could. They may not call it a commission, and perhaps they make a reasonable base rate, but I'm sure that they make some kind of bonus based off how much profit they make for the dealership. When I was attempting to negotiate with our sales person, I misspoke at one point, and said a price that was only $500 under the sticker price. The sales person perked up and repeated that price, that's when I realized I misspoke, and corrected myself, but it seemed as if he would have given it to me at this price, though that wouldn't have been a deal at all. He did let me know that if a vehicle sits on the lot 50 days, they drop the price $500, and if it sits 100 days they drop it $1000. I don't know that this is actually reflected on the sticker, or if this is their negotiating leeway. Based on the auto check report that he gave me, the car had been on the lot for 66 days. Perhaps that is why he lit up when I misspoke the price that was $500 below sticker. Perhaps it was because the car had been on the lot at least 50 days and they were willing to go down $500 in price. Though the sales people were very friendly, I did not end up buying the vehicle. I was out looking for a deal, and they weren't willing to give it to me even though I would have bought the car in an instant if the price was right. More
by tigereye79
Employees Worked With
Ryan McCormick, Kevin
