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Apple Ford White Bear Lake
White Bear Lake, MN
1,320 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,320 reviews
May 20, 2025
I have been a repeat customer purchasing 3 F-150s , 2 Escapes and 2 Mustangs and I have been very happy with the sales and service over the past decade. Escapes and 2 Mustangs and I have been very happy with the sales and service over the past decade. More
by chris
Employees Worked With
Quick Lube service provider...name escapes me
May 13, 2025
Very welcoming, when i walked into the complexI was promptly greeted. I found the dealership was clean and everyone was very friendly. promptly greeted. I found the dealership was clean and everyone was very friendly. More
by wbrown3121
April 03, 2025
Louie Dickey the service manager was incredible. This guy is top notch and because of him I will definately be back for any other service work. You have a car in ask for Louie you will be more than This guy is top notch and because of him I will definately be back for any other service work. You have a car in ask for Louie you will be more than happy with him and his service. More
by Mike C.
Employees Worked With
Louie Dickey service advisor
February 26, 2025
Great sales team. I was not rushed but was in and out quickly after making the deal and the car was immaculately detailed when ready for pickup shortly after signing t I was not rushed but was in and out quickly after making the deal and the car was immaculately detailed when ready for pickup shortly after signing the paperwork. Good team. More
by kajones
Employees Worked With
Pete Turgeon
February 22, 2025
Great service a follow thru. We had a couple minor hiccups and Pete was on it and got it done. We had a couple minor hiccups and Pete was on it and got it done. More
by Bryan N
February 21, 2025
Louie, my service advisor was fantastic! He kept me informed as to what was going on with my vehicle and I feel he went "above and beyond" to make sure I was taken care of with as little st He kept me informed as to what was going on with my vehicle and I feel he went "above and beyond" to make sure I was taken care of with as little stress as possible. More
by dcaspers
Employees Worked With
February 20, 2025
Excellent service. Kept me informed about repairs and offered discounts on maintenance items. Not only repaired my problem but fixed another that was unrelated. Steve w Kept me informed about repairs and offered discounts on maintenance items. Not only repaired my problem but fixed another that was unrelated. Steve was fantastic to work with!! More
by dennis200911
Employees Worked With
Steve.
February 14, 2025
My advisor, Nate, was great to work with. He answered my questions and communicated throughout the process. I will continue to service my truck at Apple Ford. He answered my questions and communicated throughout the process. I will continue to service my truck at Apple Ford. More
by lippincotthomes
Employees Worked With
Nate
