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Apple Ford White Bear Lake
White Bear Lake, MN
1,309 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Latest Reviews
August 03, 2011
All I can say is "WOW"! It started with the
wonderful greeting at the front dest from the receptionist. Then, I met my sales associate, Andy Solomonson. He was standing by the door ready to a
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by julieann1976
Employees Worked With
Andy Solomonson
August 02, 2011
We had to wait for our car to arrive and Tousley gave us
a loaner to drive while we waited. That was over and above what we expected. We have been dealing with Tousley for 15 years. An awesome dealership
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by ElaineAnderson
Employees Worked With
Mike Gerlach - Dave Olson
July 31, 2011
I bought my Ford F-150 From Tousley Ford in 2007, The
dealership has been great to work with from the time of sale till now. Tousley Ford is the only place I've brought my truck for service from the time
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by Brian K.
Employees Worked With
Sales and Quick Lane service
Dealership Inventory (674 Vehicles)
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