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Apple Ford White Bear Lake
White Bear Lake, MN
1,315 Reviews
Our goal is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence.
Together we will set and continually improve sales, service and operational standards to ensure long-term market leadership and profitability. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.
Apple Ford White Bear Lake philosophy is based on five key areas that we believe are critical to business success:
Customer Enthusiasm
Employee Satisfaction
Financial Performance
Market Effectiveness
Ongoing Improvement
Our philosophy holds that each area is of equal importance and we continually strive to reach a level of excellence in each area. However, in any planning or decision-making process, or in any situation of seeming conflict or contradiction among the five critical areas, Customer Enthusiasm will always carry the most weight.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Latest Reviews
April 23, 2011
We have had nothing but good expierences at Tousley. We
bought a Ranger in 08 that has been great. When we went in to test drive a new Escape, we fell in love. We asked for our regular sales consultant; La
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by randstar5
Employees Worked With
Terry Freshwater
April 22, 2011
Our salesman, Doug Hendrickson, bent over backwards
trying to find us just the right vehicle. He gave us plenty of time to think about the cars we were looking at, a nice long test drive of both of the
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by Alan K
Employees Worked With
Doug Hendrickson
April 11, 2011
Tousley Ford has always been excellent to work with. If I
have a question about my new vehicle, I call and get an answer right away. The quality of their sales and service departments have kept me coming ba
More
by johnsks
Employees Worked With
Ann De St. Aubin, Phil Dan
Dealership Inventory (707 Vehicles)
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