Apple Ford White Bear Lake

My service at the Quick Lane was was 5 star because of the service advisor Aidan. He kept me updated, showed me the problem, and helped me make a decision of the repairs needed. He was kind,knowledgeabl the service advisor Aidan. He kept me updated, showed me the problem, and helped me make a decision of the repairs needed. He was kind,knowledgeable, and helpful. More

I was very satisfied with the service from the Quick Lane. People greeted me as I entered. Aidan Gunsaullus quickly looked up past service information on my vehicle, asked about any current concerns, an Lane. People greeted me as I entered. Aidan Gunsaullus quickly looked up past service information on my vehicle, asked about any current concerns, and clearly/accurately communicated the expected wait time. More

I have taken my 2013 Ford Explorer to Apple Ford 3 times and have had great service every time. and have had great service every time. More

The experience was excellent. Scheduling the appointment was easy. I dropped my car off just before close, so that they could get to it one it was convenient for them. The estima Scheduling the appointment was easy. I dropped my car off just before close, so that they could get to it one it was convenient for them. The estimate was spot on, and was ready earlier than expected. More

A wonderful company to do business with, everyone was respectful & kind. They really know what they're doing. Nate did a perfectly wonderful job with servicing my vehicle. It's so comforting to know th respectful & kind. They really know what they're doing. Nate did a perfectly wonderful job with servicing my vehicle. It's so comforting to know there are still companies out there that really care about they're customers. Thank you Nate More

Making the appointment online was very easy. The oil changes was completed quickly and professionally. The oil changes was completed quickly and professionally. More

been buying cars and trucks since 1967 always gotten good, sevice and had great salesmen,dick johnson1967 and phil goldstein good, sevice and had great salesmen,dick johnson1967 and phil goldstein More

Apple Ford is filled with friendly, professional, and extremely knowledgeable staff. I truly feel welcome and a part of the Ford team. My need auto needs are always met with perfection. Please try it, yo extremely knowledgeable staff. I truly feel welcome and a part of the Ford team. My need auto needs are always met with perfection. Please try it, you will always come back. More

Poor communication and service. I was very disappointed with service appointment and nothing was done or explained with their supposed “multi-factored” inspection. We picked the car I was very disappointed with service appointment and nothing was done or explained with their supposed “multi-factored” inspection. We picked the car up well before closing but no rep or tech met with us to go over any of the work. A cashier checked us out and they said they didn’t have that information. The service receipt simply said oil change and a “multifactored inspection.” The old service sticker was apparently too tough for your techs to remove so it was left there half scraped off and the new one stuck next to it obscuring visibility. If your service department doesn’t have some sort of solvent or know how to remove their old sticker, what else can’t they do? There was no word on the brakes which were previously marked in the yellow range. The new sticker said green. I guess they regenerated themselves. It really didn't look like anyone had been in the car to check things--usually after service I know because the headlights are turned off (as opposed to being on auto) and my seat settings which are very tight to the steering wheel because I'm short, were not touched. Maybe someone wedged themselves in there like a yogi and did check everything, but since no one could explain the magic multi-point inspection, we will never know. I'll just conclude to say that if I wanted the bare minimum and questionable expertise, I could have pulled into a Jiffy Lube and saved myself a lot of time and money. But for right now, we will be looking for another Ford dealer to get our Expedition serviced and kept in top shape in the future. More

Stopped in to get an appointment and they were able to take me right away take me right away More