Apple Ford
Columbia, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 657 reviews
Great experience. bought Escape #1 on Monday, then was so happy with deal and vehicle bought Escape #2 on Friday. Joe Judge and James Thomas were super happy with deal and vehicle bought Escape #2 on Friday. Joe Judge and James Thomas were super More
Curtis Ford went out of his way to make sure that my vehicle's factory installed navigation based communication system was fully operational by summoning the appropriate installation technicians in a ti vehicle's factory installed navigation based communication system was fully operational by summoning the appropriate installation technicians in a timely manner, and then following up with the phone service tech-support operator to confirm we had everything installed and cross-checked operationally correct. Supporting him with this recommendation is not only the right thing to do, but a real pleasure. GREAT FOLKS at APPLE FORD... our 2d Vehicle with them. Can't get any better. More
I appreciated that Stanley was responsive via email in answering my questions when I wasn't quite ready to talk about a specific vehicle with someone. He was definitely willing to look the vehicle over, answering my questions when I wasn't quite ready to talk about a specific vehicle with someone. He was definitely willing to look the vehicle over, and address the issues that needed to be taken care of since it was "pre-owned". I liked the fact that he allowed me to drive it over to my house to show the family the first night I stopped by- it definitely made a good first impression. We first saw the vehicle on www.cars.com- and we were looking for only certified pre-owned vehicles. I originally said that I needed a vehicle with a tow-hitch, and I appreciate the fact that we were able to work it into the deal since that was definitely a sticking point with the car we needed. One of the big factors in our decision was the free oil service for life, as well as the car wash service. We were pretty much split between this vehicle and one other at Carmax, and this probably made the difference (along with adding the tow-hitch which was a requirement for us). I guess another factor was that the vehicle be certified- otherwise we would have not made the purchase without the year "certified" warranty. I liked the attitudes of Theresa and Jim (James?) Thomas- they were nice to work with after a long day. Hopefully the high degree of professionalism and service will continue from this point forward now that we've made the purchase. I probably should have waited until the mechanical issue on the rear seat is resolved, but I'm expecting it should get taken care of after our visit on Tuesday. More
I went to test drive a car. The salesman was rude. He refused to let me test drive the car when I wouldn't give him to enter personal identifiable information about me in the computer. I offered him my refused to let me test drive the car when I wouldn't give him to enter personal identifiable information about me in the computer. I offered him my drivers license and told him he could make a copy of it while I went for a test drive, but that wasn't good enough for him. He turned and said there was nothing else he could do for me. I tried to explain to him that I wanted to protect my personal identifiable information, but he didn't care. I went to another dealership and they let me test drive the car without any problems. More
Daniel was very patient with me as I had a hard decision to make. He was proffessional and had a geniune caring aspect about him. Your manager though could use better people skills. He likes to talk over pe to make. He was proffessional and had a geniune caring aspect about him. Your manager though could use better people skills. He likes to talk over people. More
Very happy. Nice, clean dealership. Marcus nice. No preasure. Finance offered lower rate than I brought with me. 2013 Ford Fusion is a great car. preasure. Finance offered lower rate than I brought with me. 2013 Ford Fusion is a great car. More
Superb service! my wife and I are very pleased with the hard work and interest they put to satisfy us as a customer. I highly recommend this dealership to buy a vehicle from. Thanks Francisco and Spencer hard work and interest they put to satisfy us as a customer. I highly recommend this dealership to buy a vehicle from. Thanks Francisco and Spencer More
I emailed ahead of time and Bernie was prepared for us when we arrived. The whole sale took about 4 hours - which is a semi-reasonable amount of time to secure financing and drive away with a new car. i' when we arrived. The whole sale took about 4 hours - which is a semi-reasonable amount of time to secure financing and drive away with a new car. i'm satisfied. More
I purchased my first new vehicle in over a decade. I was thoroughly impressed with my sales consultant, Rob Denell, at Apple Ford. He was professional, competent, patient and made the purchase of my 2013 thoroughly impressed with my sales consultant, Rob Denell, at Apple Ford. He was professional, competent, patient and made the purchase of my 2013 Ford Escape absolutely pain-free. Rob guided me through all the features of the Ford Escape during the test drive and after the purchase was made. I received a great deal on my trade-in and was able to take advantage of the rebates and specials. I look forward to many years of a great relationship with Apple Ford. More
I placed a review back in August on how horrible my experience had been with Apple on buying my certified pre-owned Flex. Despite this, they did make things right. I ended up having a meeting with th experience had been with Apple on buying my certified pre-owned Flex. Despite this, they did make things right. I ended up having a meeting with the president of the dealership, Chip Doetsch. He was genuinely concerned about my situation and addressed all of my concerns. He also made me totally comfortable in continuing my relationship with Apple. My car is running great and I love it so much that I don't ever plan on selling or trading it in ever. Thank you so much chip! I greatly appreciate your time, professionalism, and genuineness. More


