Apple Ford

After reading three ex-car salesman's books on the tricks of the trade and how to get a great deal, Apple Ford did not disappoint in displaying exactly the same slimeball tactics and effectively, if not trul of the trade and how to get a great deal, Apple Ford did not disappoint in displaying exactly the same slimeball tactics and effectively, if not truly, illegal tactics that are the timeless reputation of the industry (I will find out and they will answer to the law). All dealers suck, so Apple will never suffer any dramatic loss of business no matter how many bad reviews they get, unfortunately. The only thing I hope for is that someday cars can be bought directly from the manufacturer over the internet. But the dealers' trade association wields political clout and employs hundreds of thousands of jerks who would be infesting other industries if there weren't dealerships. If you do buy there, watch out for the illegal overcharges on fees and their tax charges on delivery and doc fees -- illegal. More

I went to this location due to a major sale they were having with all makes and models of cars. I found a 1999 with 38,000 miles asked several times how much the car cost and was never told until I sat d having with all makes and models of cars. I found a 1999 with 38,000 miles asked several times how much the car cost and was never told until I sat down to do the signatures. Due to a divorce, my credit needed a lot of support so I knew my interest rate would be high. I had a trade in worth about $2000. Ended up my first time purchasing a car in a new state away from family, I was not blessed to deal with this dealer. As a young woman, I suppose they thought I will have forever to pay for a 1999 car with 3 years of mileage and the money that they gave me for my trade in and put back on my bottom line sales...totaling $38,000! And as for the service center repairing the things that needed to be repaired 'nothing but a run around'! This is the worst place to go and purchase a car and by no means go alone! It is a den of thieves! I am under 30yrs of age and I suppose they saw an idiot coming! It has been 3 months now and I am still trying to get the car fixed! More

I needed a third car for my 16 year old son. He took his time, no pressure, and he helped us with our financing for a 2010 fusion. When we couldn't find the color on the lot my son "needed" he found it tha time, no pressure, and he helped us with our financing for a 2010 fusion. When we couldn't find the color on the lot my son "needed" he found it that same day! I couldn't be happier with our experience. Even down to the basketball hoop. I know I will be back in 2 years when it is my daughter's turn! More

I highly recommend Apple Ford, my salesman Bob Koser was the most friendly salesman I have met in a dealership and his knowledge about the product is great. I live in Virginia but no other dealer could beat the most friendly salesman I have met in a dealership and his knowledge about the product is great. I live in Virginia but no other dealer could beat Apple Ford's price, I drove over 50 miles to buy my MKT and I'll go again to buy a Mustang for my son. Thank you More

I got hit from behind in my car whilst parked in DC. I came in to peep a new car. Dave was very sensative to my needs and my alternative lifestyle. His manager was also very caring and tender. I especia came in to peep a new car. Dave was very sensative to my needs and my alternative lifestyle. His manager was also very caring and tender. I especially love the finance manager Tom, he was such a take charge man, I feel like I was treated like a prince. The experience was so positive!! I have recommended them to all my family. More

Purchased a used vehicle and needed a third row seat. Was told that they would give us a third row seat to install. Our repeated phone calls were ignored and when were were able to get through to staff Was told that they would give us a third row seat to install. Our repeated phone calls were ignored and when were were able to get through to staff they were rude. One month after purchasing the truck they gave us the seat..with no seat belts! Then they said that they would not purchase the seat belts, that it was our responsibility. VERY poor customer service! More

wanted to buy 07 mustang gt we agree on prices, then went to finance department they wanted 697 a month@11.00 APR for 72 months on 28300 invoice price plus some negative balance on my trade in + tax went to finance department they wanted 697 a month@11.00 APR for 72 months on 28300 invoice price plus some negative balance on my trade in + tax freight minus 1500 down they trying to ripme off! so watch out for that "' customer for life" so i went to ford darcars and a had better deal on my trade,APR sticker price 30500 got it for 27000 + taxes freigth tags and negative balance. with only 500 down @7.89 apr monthly payments of 580.00. More

I am extremely pleased with Apple Ford. I was looking for a Crown Victoria for my son. I explained to the salesman Jim, that I have a very hectic schedule and I did not have a lot of time to sit in the deale a Crown Victoria for my son. I explained to the salesman Jim, that I have a very hectic schedule and I did not have a lot of time to sit in the dealership. I did the credit application online. Jim called me and told me what he had in my budget range. My son got exactly what he wanted. My credit was approved and I was told to come in. We get to the dealership and the car is ready, they had cleaned it and filled up the gas tank. The finance guy Ray had someone in his office when we arrived. We waited for him to finish which took about 1/2 hour. Once inside the finance office it took another 1/2 hour. No hidden cost were added! We signed the paperwork and left with the keys! I have purchased 6 cars over the past several years and even though my credit is less than perfect this was the smoothest transaction ever. Then the topper is we get free oil chanes, tire rotations and free engines for the life of the car. The dealership is clean and the people were a pleasure to deal with. I will purchase my next car from Apple Ford. I am a customer for life. More

went to apple ford for a brake issue,ended by spending 2100.00 onother service issues. i figured quality doen't cost it saves.we'll i was dead wrong about that theory.the extra service apple sold me is s 2100.00 onother service issues. i figured quality doen't cost it saves.we'll i was dead wrong about that theory.the extra service apple sold me is still not complete.i've had to postpone my business trip once again.my opnion on apple ford in columbia md,is they RIP people off and don't get their job done.i'm a contractor and i know if i ran my business the way apple runs their's i wouldn't be in business. More

We asked Don from Apple to diagnose my husband's car problems (rattling noise upon startup). He called with a $1000 quote (to fix the injector coil #4, spark plugs, egr port, fix both axles and replace problems (rattling noise upon startup). He called with a $1000 quote (to fix the injector coil #4, spark plugs, egr port, fix both axles and replace four tires, and to reprogram the computer) and we decided not to pursue fixes as it's an old car.<br><br>My husband tried repeatedly to call the service department from work and was hung up on and sent to voice mail each time we called. We finally went to pick up the car and WAITED for an hour while Apple's service unit was taking their ice cream break. We didn't have any of these problems on the diagnostic sheet they gave us, which only said that the serpentine belt was cracking and the tires were in the red zone. The bottom line--had we trusted them to perform the work--would have been $2200.<br><br>We got home and had a message on the home answering machine from Don from the service department (no number), even though we had specifically requested that we be called at work.<br><br>We are in the market for a new vehicle. It's safe we do not plan to visit Apple and would NOT recommend the service department here to any friends or colleagues.<br><br><br><br> More