Apple Ford of Lynchburg, Inc.

I bought my used vehicle and within 90 days it was having break issues. The licensed mechanic at the shop said there was no way the vehicle could have passed 2 months ago. The dealership inspects their own v break issues. The licensed mechanic at the shop said there was no way the vehicle could have passed 2 months ago. The dealership inspects their own vehicles I later found out. The dealership refuses to pay the cost of repair, calling it "wear and tear." The warranty this dealership offers covers absolutely nothing and is not useful. I have been conned into coming to this dealership to discuss these issues only to hear their plans of getting more money out of me. The used car manager informed me of the car's bad track record after I bought it and had me asking the question, Why would you put it on your lot and sell it? This dealership has an issue of integrity and has no remorse for a vehicle's issue after it is sold. As I see, state inspection has been a question of the past for customers, and it is for me as well. The entire ordeal has been horrific and extremely expensive. More

We bought a 2006 Ford 150 that passed Apple Ford's state inspection; we found out the parking break barely works. When we took it to a reputable garage they said it shouldn't have passed inspectin with the inspection; we found out the parking break barely works. When we took it to a reputable garage they said it shouldn't have passed inspectin with the break in that condition. After pushing Apple Ford they refused to fix it. They set stretched the break line so much that now it has to be replaced. They don't stand behind their work, they put state inspection stickers on vehicles that should pass and they don't stand behind their work. I would not recommend this dealership to anyone. More

The customer service at this dealership is awful. I have had my truck for 3 years and i returned shortly after I purchased due to my battery was going dead. I found that my truck had a started put on it. I had my truck for 3 years and i returned shortly after I purchased due to my battery was going dead. I found that my truck had a started put on it. I dropped off my vehicle that morning to have this looked at and an oil change after it being there for 8 hours neither of these were completed. They stated to remove this feature (that they didn't know the truck had) would cost me 300.00. I have purchased three batteries since I purchased my truck. There was a toggle switch that i had to flip so my battery wouldn't go dead. Last year my heat stopped working and i have a clicking sound. This isn't on a warrenty on the truck because I wasn't offered one when i purchased the truck. Now come to find out the roof on my truck has all the paint off and now rusting of course nothing can be done about this either. I WILL NEVER DEAL WITH THIS DEALERSHIP AGAIN NOR BUY ANOTHER FORD More