Apple Honda - Service Center

Treated like a friend Always a positive and pleasant experience dealing with Mike Guarino. I waited for the service and was in and out within 1 hour. It was great to see an Always a positive and pleasant experience dealing with Mike Guarino. I waited for the service and was in and out within 1 hour. It was great to see and talk with GM Bill Fields and Eric Goetz, to see how everything is. Can't wait for the new service center to be complete. The showroom is beautiful a bit hot with sun beating in. More

Two out of two. This is the second time that I've used your service department. I was helped by Mark Skawinski both times. He was exceptionally friendly, knowledgeabl This is the second time that I've used your service department. I was helped by Mark Skawinski both times. He was exceptionally friendly, knowledgeable, and helpful. I was in and out in the shortest possible time. I'm very satisfied. More

The trust just keeps on building My service was primarily motivated to get my inspection done. After I made the appointment the tire indicator light went on but I didn't get nervous My service was primarily motivated to get my inspection done. After I made the appointment the tire indicator light went on but I didn't get nervous because I had the appointment. Finally a service icon appeared telling me I needed service (the car has 40K miles). The day of my scheduled service I went over everything that I wanted done and after an inspection, Mike Gaurino took the time to go over carefully what would be needed now, what should be looked at soon, an evaluation of my tires and options for replacement and if any outstanding recalls for my car was present. I chose what I wanted to get done for the day. What really impressed me was that the final bill came in under the estimate and the time needed to complete the work also was under the estimated time. Like I said,'The Trust just keeps on building..." More

Had a very good experience. Staff was professional and very accommodating. I brought my car in for state inspection and I had less than a five minute waiting time.i was out of th Staff was professional and very accommodating. I brought my car in for state inspection and I had less than a five minute waiting time.i was out of there within a half hour. I was very pleased. More

Problem with Loyalty Card Problem with checkout. Attempted to use Loyalty Card, declined. Had to use credit card. Called CA. I will contact Apple Monday to reverse transact Problem with checkout. Attempted to use Loyalty Card, declined. Had to use credit card. Called CA. I will contact Apple Monday to reverse transaction to remove charge from my credit card and debit the loyalty card. More

GREAT My Guy was new, (Craig or Greg)? but provided very great service, and even a follow call to make sure things were good. Thank you! My Guy was new, (Craig or Greg)? but provided very great service, and even a follow call to make sure things were good. Thank you! More

John at the counter is wonderful! He is the reason I return John is wonderful, friend, professional,explains everything, remembers my name...he is a gem. He deserves a raise!!! I was a bit embarrassed...I had John is wonderful, friend, professional,explains everything, remembers my name...he is a gem. He deserves a raise!!! I was a bit embarrassed...I had filthiest car ever serviced due to a 120 pound Newfoundland puppy who's always wet, sandy, and drools.... More

Happy at Honda in Riverhead I stopped by just to have someone look at my tires, discussed need for oil change and they happily offered to do on spot...was great, while I was ther I stopped by just to have someone look at my tires, discussed need for oil change and they happily offered to do on spot...was great, while I was there, notice my inspection was over due..my my too busy in life to keep up, but they spotted it and told me a target mileage when to come back for tires. They are always pleasant and accommodating More

Quick and efficient with very clear explanations. My service rep was profession, clear in his explanations and friendly. This the kind of service person that you want to do business with. Thanks My service rep was profession, clear in his explanations and friendly. This the kind of service person that you want to do business with. Thanks More

In and out service I needed to replace a tire from traveling on pot hole infested streets. I called set up a time I could be there. The work was finished within a half h I needed to replace a tire from traveling on pot hole infested streets. I called set up a time I could be there. The work was finished within a half hour. It’s all good. More