Aransas Autoplex

Wonderful. The staff is all so friendly and helpful. The work is good quality made easy. The staff is all so friendly and helpful. The work is good quality made easy. More

Quick easy friendly They are friendly, quick and easy. Waiting room is comfortable. I was in and out fast. Waiting room is comfortable. I was in and out fast. More

Very pleasant visit with my vehicle done quick. I said what I had to say and this is why I usually don't participate I said what I had to say and this is why I usually don't participate More

Excellent service as always. Easy to get an appointment, in and out quickly. Barely enough time to drool over the new pickups on the lot. Easy to get an appointment, in and out quickly. Barely enough time to drool over the new pickups on the lot. More

They went over & above my expectations. Their willingness to accommodate me in transferring possession of the vehicle. Their willingness to accommodate me in transferring possession of the vehicle. More

I was visiting from out of state when the Engine Coolant Control Valve failed. Took it to Aransas Autoplex Friday morning. By Friday afternoon, they had diagnosed the issue and ordered the part. Over the ne Control Valve failed. Took it to Aransas Autoplex Friday morning. By Friday afternoon, they had diagnosed the issue and ordered the part. Over the next few days, the service writer had a personal issue that kept her out of the office. So for four days, I couldn't get an update. I left messages with the service writer, the service manager, some random person in the service department...I finally did talk to the operator and she promised an update "right after lunch when the tech gets back." No update. Finally, late on day 4 (Wednesday), the service writer called and said she'd been out and the part was in. The work would start on Thursday. I asked her to rotate the tires while they had the truck, she said ok. I didn't get the truck until Thursday afternoon. I asked the sales writer how much the tire rotation would be (so I could pay it). She said "don't worry about it, I didn't put it on the bill." I thanked her and took the truck. The Engine Coolant Control Valve work was done, but the tires were not rotated. I know this because I have one tire with a very slow leak. After a week at the dealer, the tire was down about 5 pounds and it was still on the left rear, where it had been previously. The tech did dig through my truck looking for the socket to remove the lug nuts (when I got the truck the socket was sitting on the console). But the tires were not rotated. A week to get a minor repair done, with no update and no communication from the dealer for four days and the tires not rotated. Very poor service. More

It was fine It was fine, easy and easy out no problem. People were nice. People were nice. More

The service department has a good team working back there. Everyone is kind and helpful. there. Everyone is kind and helpful. More

The best in the area grate service good customer service service grate attention good communication service service grate attention good communication More

Need part for door. Was supposed to be in in 3 days it took 10. Got car in to get door fixed and wrong part got ordered. Not haven't been able to use passenger rear door Was supposed to be in in 3 days it took 10. Got car in to get door fixed and wrong part got ordered. Not haven't been able to use passenger rear door for 3 weeks now More