Aransas Autoplex - Service Center

Going to miss this place I love going there for my car .. they are so nice.. I will not take my car anywhere else but Aransas pass autoPlex .. I wish I can take this place wit I love going there for my car .. they are so nice.. I will not take my car anywhere else but Aransas pass autoPlex .. I wish I can take this place with me to ohio More

New tires It took two hours to get new tires installed Seen the guy talking a lot to friends When I got my truck both tires had to have air put on them since It took two hours to get new tires installed Seen the guy talking a lot to friends When I got my truck both tires had to have air put on them since the warning light came on saying low air and also both valve caps were missing More

Great They were very nice people to do business with and everything was perfect, They Kept me informed and what time it would be ready, Great experience They were very nice people to do business with and everything was perfect, They Kept me informed and what time it would be ready, Great experience More

Windshield replacement I had a windshield replaced at 9:30 and was driving home at 10:45. Every thing went smoothly and I was kept informed during this time by Ashley of the I had a windshield replaced at 9:30 and was driving home at 10:45. Every thing went smoothly and I was kept informed during this time by Ashley of the service team. More

Service Oil change and tire rotation were good, but someone left big, dirty black shoe prints on my driver's side mat which I'm somewhat distressed about. Ot Oil change and tire rotation were good, but someone left big, dirty black shoe prints on my driver's side mat which I'm somewhat distressed about. Other dealers put down paper mats to avoid that problem. More

Service not as good as it used to be I've enjoyed using Autoplex over the years; however, I noticed with my last oil change that their prices have increased & their level of service has d I've enjoyed using Autoplex over the years; however, I noticed with my last oil change that their prices have increased & their level of service has decreased. Autoplex used to vacuum my car, as a courtesy & they also used to clean my windshield - neither of these things were done - even though the cost of their oil changes have increased. Also, my receipt did not show a checklist of services performed in my oil change (windshield wiper fluid checked, filled, etc). I bought my car there & have pretty much always taken my car there; unfortunately, I was a little disappointed in the lack of customer service this last time around. More

Routine Maintenance Not Followed Properly My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechani My tires were deflated below the manufactures specifications and I had a trip to San Antonio the next day. Also the tires were rotated and the mechanics failed to relearn the TPMS sensors to the tires proper location on the vehicle. I had to stop at a tire dealership in San Antonio to fix these 2 problems. Vehicle mileage was inaccurately punched in on invoice which could negatively affect my vehicles warranty status. Called dealership and the problem was fixed and a new receipt was mailed to me with the correct information. More

First, but not last Service Center Visit This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & e This was my first visit and were not the first in the waiting room, but we (as far as I could tell were first out. My first service for oil, tires & etc was behind us. We will make it a point to make & keep future appointments as recommended. Thank you.. More

A 30 minute recall took 2 hours The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to pla The service writer said it would take about 30 minutes, my appointment was for 10am and they finished around noon. The service department needs to plan better and give better time estimates. More

Fast with Appt. In the past I was frustrated a bit when I would need to leave my truck for an oil change because I did not make an appt. I needed my fuel filter chang In the past I was frustrated a bit when I would need to leave my truck for an oil change because I did not make an appt. I needed my fuel filter changed and took their advice and made appt. Had my husband pick me up. Got a call just shortly after I got to work that my truck was ready. I now know I could have just waited And also learned the benefit of making an appt. More