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Aransas Autoplex - Service Center

4.4

36 Lifetime Service Reviews

2352 W Wheeler Ave , Aransas Pass, Texas 78336

37 Reviews of Aransas Autoplex - Service Center

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September 21, 2018

"New 2018 encore "

- nanawoodall

I took my Buick Regal in for regular maintenance like oil change tire rotation inspection and while they had my car I walked to the front and my regular salesman approached me and I was in a new car I really love it and the salesman bobby was very friendly and helpful if you want a car or truck be sure you go see aransas auto Plex

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Recommend Dealer
Yes
Employees Worked With
Bobby Lopez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Valentin Urquidez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Henderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Vasquez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Freddie Anthony
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 18, 2018

"Finally Good!"

- kimlovesnemo

This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just purchased a 2018 Impala, on a dealer trade. The vehicle had some issues... My service adviser Ashley was great... The service manager was great as well. They took care of my new car in a very timely manner. Thanks, Kim

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Recommend Dealer
Yes
Employees Worked With
Eric Weber
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashley Wirz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jesse Green
Sep 20, 2018 -

Aransas Autoplex responded

Thanks Kim! This is great to hear! We are always striving to improve our service and we are glad that we could help you! We are also thrilled to hear Ashley could provide such an amazing experience. If you ever need any further assistance feel free to call!

September 18, 2018

"Satisfying"

- djcjasso

Autoplex has always come through for me when I have vehicle problems . I have bought 11 vehicles from this dealer and expect to be treated with the same loyalty. . They always exceed my expectations .

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Recommend Dealer
Yes
Employees Worked With
Robert Vasquez
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Joe Zamudio , Lacho
Sep 20, 2018 -

Aransas Autoplex responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

September 17, 2018

"Service handled professionaly n friendly. "

- ofelia.rivera07

The oil change n recall were both completed in a good timely manner. Greeted in a friendly manner n received answers for my questions. Offered a ride but my son was my ride back home. Very satisfied with service Ofelia

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Recommend Dealer
Yes
Employees Worked With
Jay Henderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Aransas Autoplex responded

Great to hear that service was satisfactory, Ofelia! We strive to provide timely and quality service, so this is great news. We look forward to having you back!

September 17, 2018

"Like family "

- Jramosjr77

Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority.

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Recommend Dealer
Yes
Employees Worked With
Jeremy Steinmeyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashley Wirz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Aransas Autoplex responded

Thanks for the great feedback! We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

September 17, 2018

"Good and prompt."

- saints2bp

Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had contact with was both helpful and courteous and very helpful. We were given a ride home and picked up when repairs were finalized. (note: we should have been given a loaner car, because we were first told it would take two days, AND we had an approaching tropical storm system. We only have the one vehicle. However, the work only left us on foot for about 4 hours. So, all turned out okay!)

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Recommend Dealer
Yes
Employees Worked With
Steve Grigg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy Steinmeyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jay Henderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashley Wirz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Aransas Autoplex responded

Thank you for your positive feedback and suggestions! It's great to hear our service was fast and efficient! We appreciate your business and look forward to seeing you guys again!

September 17, 2018

"Warranty work on AC"

- Miss Dee

Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rental while my vehicle was in shop very inconvenient. Service personnel were friendly

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Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Aransas Autoplex responded

Thank you for your positive comments about our service personnel! We appreciate your business and are sorry about the inconvenience. Your feedback helps us to better our services. We look forward to your next visit.

September 14, 2018

"Had quality issues but quickly fixed"

- geothuan

The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Both pickup times I had to call for status update and be told it was ready. A call or text that vehicle ready would be nice. End quality was very good. This is my second time here and overall good experience.

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Recommend Dealer
Yes
Employees Worked With
Brandi
Sep 18, 2018 -

Aransas Autoplex responded

Thank you so much for your review and feedback! We are excited to hear that overall you had a good experience, but do apologize for not having better communication on your vehicle being ready. Customer satisfaction is our top priority and we will be sure to give you the best possible experience during your next visit! Thanks again and we appreciate your business!

September 13, 2018

"Great customer service!!!"

- Jramosjr77

The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns out i was. They saved me money!!!

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Recommend Dealer
Yes
Employees Worked With
Jeremy Steinmeyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ashley Wirz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 17, 2018 -

Aransas Autoplex responded

Thank you for taking the time to share your experience with us! We're happy to hear that we were able to help save you money and get you back on the road. Come see us again!

September 10, 2018

"Great people "

- LAWIRZ

Had routine service. Performed quickly and no issues. Also had a was job done and did a wonderful job. I will be coming back. Nice clean and comfy waiting room.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jennifer.
Sep 12, 2018 -

Aransas Autoplex responded

Thank you! We strive to provide top quality service and appreciate hearing your positive feedback. We can't wait to have you back again!

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