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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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June 21, 2019

Unhappy with service They did not fix my problem, cost me alot of money. Then tried to take advantage of me again. Never called when said they would. More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jun 25, 2019 -

Aransas Autoplex responded

On behalf of Aransas Autoplex, I would like to thank you for sharing the details of your recent visit. The experience you described is not reflective of the standards of our business. At your earliest convenience, please contact us so we can work towards a resolution. We hope to hear from you soon. Sincerely, The Aransas Autoplex Team

June 20, 2019

Great service department Great dealership great service department Friendly people Service with a smile Would recommend people go go to Aransas autoplex and I have done th More

by malcolm_gandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will share your feedback with the sales and service team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Aransas Autoplex Team

June 19, 2019

Excellent service with able and courteous service people. Best place to get proper service. Called, made a timely appointment, waited about one hour for the work to be completed, which was done expertly, pr More

by ckpdstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Aransas Autoplex responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and exceptional service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, The Aransas Autoplex Team

June 19, 2019

Service department Excellent service and will use them in the future . We have purchased 2 cars from there and look forward to our next purchase in the near future More

by loriwest61@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jun 21, 2019 -

Aransas Autoplex responded

We sincerely appreciate your loyalty and your feedback. Each employee is a valued member of the Aransas Autoplex team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Aransas Autoplex Team

June 18, 2019

Little disappointed Just purchased a used vehicle ~ multi-point inspection prior to purchase ~ then we are told fuel injectors need servicing? (Over $200) Why weren't th More

by murphy_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Thornton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josie Maldanaldo, Freddie Anthony
Jun 18, 2019 -

Aransas Autoplex responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Aransas Autoplex Team

June 17, 2019

Not so awesome this time around. I have come to the service department for all work on my truck I purchased it in 2017 and every visit has exceeded my expectations except my last visi More

by bill.kucera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Steinmeyer
Jun 18, 2019 -

Aransas Autoplex responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Aransas Autoplex Team

June 17, 2019

Vacationing in Port A Best service ever! Replaced leaking radiator. Shuttled us to fast food location for Brkfst Work was completed shortly after we ate. Super nice staff. More

by Rphen91667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Aransas Autoplex responded

Thank you so much for your review! Happy customers are our goal and our mission at Aransas Auoplex, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aransas Autoplex Team

June 17, 2019

My "Solara" Got A New Do Mr Gardner and Brandy Geary were so good at keeping me updated on my car. The car had damage; Rag top, hood, & windshield. Great job! More

by Kabella1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Gardner and Brandy Geary
Jun 18, 2019 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

June 17, 2019

Friendly, knowledgeable...The best experience buying a car I was at Autoplex for my mom’s car. As I was waiting a kind young man sat down and started a conversation. He was so easy going that before I knew it More

by Orion Prime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony, Jeremy Steinmeyer
Jun 18, 2019 -

Aransas Autoplex responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aransas Autoplex Team

June 10, 2019

Very easy to deal with and love the can do atatude Very helpful willingness Togo the extra mile priceless!! As soon as we arrived the service department on top of our issue giving my wife and I a very More

by Big Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert White Steve Garza
Jun 10, 2019 -

Aransas Autoplex responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aransas Autoplex Team

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