Aransas Autoplex - Service Center

Finally Good! This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just pu This is my 3rd vehicle from Aransas Autoplex, My experiences in the service department have NOT been the best in the past to say the least. I just purchased a 2018 Impala, on a dealer trade. The vehicle had some issues... My service adviser Ashley was great... The service manager was great as well. They took care of my new car in a very timely manner. Thanks, Kim More

Warranty work on AC Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rent Had apt to get my A/C repaired on a Friday and took till Tuesday afternoon to get my car back. didn't even work on it on Monday wasn't offered a rental while my vehicle was in shop very inconvenient. Service personnel were friendly More

Good and prompt. Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had Polite, efficient, & thorough & accommodating. The transmission problem that we had was apparently both solved and repaired. Every person that we had contact with was both helpful and courteous and very helpful. We were given a ride home and picked up when repairs were finalized. (note: we should have been given a loaner car, because we were first told it would take two days, AND we had an approaching tropical storm system. We only have the one vehicle. However, the work only left us on foot for about 4 hours. So, all turned out okay!) More

Like family Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority. Had non stop great customer service when I arrived till I left. No matter who is working with you the great customer service is everyone's priority. More

Had quality issues but quickly fixed The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Bot The receptionist Brandi in collision could be a little friendlier. Received vehicle back but had to be brought back. Problem was quickly resolved. Both pickup times I had to call for status update and be told it was ready. A call or text that vehicle ready would be nice. End quality was very good. This is my second time here and overall good experience. More

Great customer service!!! The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns o The crew helped me so much today, they even looked into making sure i wasn't going to uave to pay for something i was possibly covered for and turns out i was. They saved me money!!! More

Great people Had routine service. Performed quickly and no issues. Also had a was job done and did a wonderful job. I will be coming back. Nice clean and comf Had routine service. Performed quickly and no issues. Also had a was job done and did a wonderful job. I will be coming back. Nice clean and comfy waiting room. More

Yearly inspection Outstanding in every regard! Will use your service center again!! I also use this service center for my mother’s cadillac! They have been very good Outstanding in every regard! Will use your service center again!! I also use this service center for my mother’s cadillac! They have been very good at meeting her needs for several different services. More

Amazing Service A truly AMAZING dealership with an equally AMAZING Customer Service group. I will continue to do business with Aransas Autoplex. They are #1.Great job A truly AMAZING dealership with an equally AMAZING Customer Service group. I will continue to do business with Aransas Autoplex. They are #1.Great job. More