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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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December 15, 2022

They make you feel at home. Ashley is by far the best host. Merry Christmas! More

by captfred20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

They were very polite and thorough when I dropped off my Tahoe. They gave me a ride to the car rental . It took a little more time than I anticipated to finish the job but they kept me informed. A good job- More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

They did not do what I asked them to do. When asked about it I was told I would have to make another appointment More

by rjl202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Canales
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Always kept us up-to-date an answered all of our questions that we were concerned with. More

by d_cousar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Came into Texas from out of state with an issue and got it taken care of right away. More

by AKBOATSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

I am very happy that I chose to buy my car here. The service has been excellent, the staff is helpful and friendly. No one could ask for better service. So far I am very satisfied and would recommen More

by kathyo410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

The service is always excellent and the customer service is great! I really enjoy having my car serviced here. More

by bchavez8859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

Went for state inspection since we had bought the car at dealership. Very helpful and no charge since was bought there. Girl at check in desk very helpful. More

by rmannnd1992
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Laura Canales
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Truck not done in time even with appointment for oil change still waited 45 min even after truck was left there for 5 hours. More

by ENRIQUEALVARADO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Canales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

The absolute worst customer service. Purchased a 2023 Tahoe and the AC went out before 1000 miles. While I realize things happen, the complete and total disregard for my time was absu More

by C Abernathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Canales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Colby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

C Abernathy responded

The absolute worst customer service. Purchased a 2023 Tahoe and the AC went out before 1000 miles. While I realize things happen, the complete and total disregard for my time was absurd. Two visits and two days off work with no resolution. I will definitely take my vehicle elsewhere.

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