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Aransas Autoplex - Service Center

Aransas Pass, TX

4.4
1,240 Reviews

1,240 Reviews of Aransas Autoplex - Service Center

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March 03, 2021

I’ve had my 2001 Chevy 3500 8.1 in the shop a few times and have always been satisfied with the work. I will always bring my vehicles back for service. More

by MikeyGuthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Canales was very friendly and fast.
Mar 08, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Aransas Autoplex Team

March 03, 2021

Good service, friendly people, no pressure to purchase auto, very knowledgeable regarding products sold. We have purchased several vehicles from this dealership are very satisfied More

by maria_e_guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Wirz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Anthony
Mar 08, 2021 -

Aransas Autoplex responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Aransas Autoplex Team

March 02, 2021

It’s a normal GM Dealership where I went for an oil change. I asked for a check of my alternator, but, the paperwork didn’t indicate they had done so. More

by jeff2004hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Steinmeyer
Mar 05, 2021 -

Aransas Autoplex responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Aransas Autoplex Team

February 27, 2021

Good service. Ashley is very helpful. He explained in detail on the phone why I should have my battery checked by the dealership instead of the auto parts store. He was right, my battery needed replacing More

by smithsheryl63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

February 27, 2021

They were supposed to change my oil and rotate my tires. Then, turns out my tires were never rotated at all !!! Then, when I called up there , guy pretty much called me a liar !! Didn' t appreciate that at More

by anhudleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Aransas Autoplex responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aransas Autoplex Team

Apr 04, 2021 -

anhudleston responded

I know that my tires were not rotated!! So, how do I know if you guys even changed my oil at all !!!

February 24, 2021

I had my RV inspected at Aransas Autoplex yesterday. Tanner efficiently and courteously took my information and provided me a hard copy of my insurance The technician was courteous and inspected my R More

by Ships1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Aransas Autoplex responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aransas Autoplex Team

February 24, 2021

Very courteous andFast. I would definitely used them Very courteous and Fast. I would definitely used them again. They even gave me a ride to go get my car. I am very grateful. More

by Fcc2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great
Mar 01, 2021 -

Aransas Autoplex responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Aransas Autoplex Team

February 23, 2021

Had my truck towed in with transmission problem, they got in it in the same afternoon to diagnose the problem, transmission was junk, they had a new one ordered, and installed in 3 days. Very happy with the More

by BT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Aransas Autoplex responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Aransas Autoplex Team

February 23, 2021

Go for and oil change and the oil filter wasn’t tightened all the way and forgot to fill up the washer fluid. Certified HMMMMM!!! More

by olson1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley Wirz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Aransas Autoplex responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, The Aransas Autoplex Team

February 22, 2021

They have fast and friendly service. The service department was also very accommodating to our situation due to extreme weather. I have brought my vehicle here several times for maintenance as well. More

by lismz21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wirz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Aransas Autoplex responded

Thank you for putting your trust in Aransas Autoplex! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Aransas Autoplex Team

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